MICROSOFT D365 CUSTOMER SERVICE - SUPPORT at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Dynamics 365 Customer Service, Dataverse, Power Apps, Power Automate, Azure Services, C# (.NET), JavaScript, TypeScript, PCF, Azure API Development, ALM/DevOps, Process Mapping, UAT Execution, Stakeholder Communication, Power BI, Data Migration

Industry

IT Services and IT Consulting

Description

We are thrilled to invite an experienced professional to join our team as a Senior D365 Customer Service Developer & Functional Consultant. In this role, you will be instrumental in crafting and implementing comprehensive Customer Service solutions, leveraging your expertise in Microsoft Dynamics 365 Customer Service. Your impact will be felt across the entire customer service process, from initial requirements gathering to the final configuration and development of critical components. This role offers a unique opportunity to work at the intersection of technology and customer service, utilizing cutting-edge tools and having a tangible impact on our clients' operations. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Responsibilities

The role involves crafting and implementing comprehensive Customer Service solutions using Microsoft Dynamics 365. Responsibilities span the entire lifecycle from requirements gathering to final configuration and development of critical components.