We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
We are looking for an experienced Technical Architect to lead the design and delivery of a large-scale CRM transformation project, migrating from Salesforce to Dynamics 365 Sales and Customer Service. This position plays a key role in defining architecture, integrations, and data migration strategies to support business needs.

REQUIRED QUALIFICATIONS:

• 8+ years in enterprise or solution architecture roles
• 3+ years of hands-on experience with Microsoft Dynamics 365 CRM
• Strong expertise in Power Platform, Dataverse, Azure Logic Apps, and REST APIs
• Proven experience with data migration and integration across multiple systems
• Deep understanding of role-based security and compliance in cloud environments
• Excellent communication and collaboration skills

PREFERRED QUALIFICATIONS:

• Microsoft certifications: Dynamics 365 + Power Platform Solution Architect, Azure Architect
• Experience with Salesforce or AS400-to-D365 migration projects
• Previous leadership in hybrid delivery environments (Agile + Waterfall)
• Familiarity with Azure DevOps, Jira, or similar tools
  Job Type: Full-time
  Pay: Up to $75.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Dynamics 365 CRM (Sales and Customer Service): 5 years (Required)
• migrating from Salesforce to D365: 3 years (Required)

Work Location: Remot

• Lead the technical architecture for Microsoft Dynamics 365 Sales and Service modules
• Design secure and scalable solutions using Power Platform and Azure services
• Define integration approaches with third-party systems (SAP, SharePoint, Office 365, ServiceNow)
• Support phased data migration from Salesforce and legacy systems
• Establish environment management strategy including CI/CD and governance
• Guide development teams, ensuring quality, security, and performance standards are met
• Act as a technical mentor and point of escalation for project teams