Microsoft Dynamics CRM Consultant/ Administrator Onsite 6 months Contract at robusta

Jeddah, Makkah Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Dynamics CRM On-Premises, CRM Administration, Functional Consulting, SQL Server, Windows Server, Active Directory, SSRS, FetchXML, ITIL, UAT, API Integration, SSIS, Security Role Management, Infrastructure Coordination, Stakeholder Management, Power Platform

Industry

technology;Information and Internet

Description

We are hiring an experienced Microsoft Dynamics CRM (On-Premises) Consultant / Administrator to join a project-based engagement in Jeddah. The role focuses on CRM system administration, functional consulting, user support, and operational management of the Dynamics CRM platform. The ideal candidate will have strong hands-on experience in Dynamics CRM On-Premises environments, infrastructure coordination, and stakeholder-facing delivery across enterprise environments. Key Responsibilities1. CRM Administration & Operations Administer and support Microsoft Dynamics CRM On-Premises across Dev, Test, Production, and DR environments Manage users, security roles, teams, privileges, and access controls Monitor system performance, execute tuning, and validate backups Support CRM upgrades, rollups, patches, and hotfix deployment Ensure compliance with IT governance, security policies, and audit requirements Manage incident, problem, and change requests (ITIL-based processes) 2. Functional Consulting & Configuration Gather, analyze, and document business requirements Translate requirements into CRM configurations: Entities, relationships, forms, views Dashboards, charts, workflows, and business rules Support UAT and ensure business alignment Recommend best practices and system improvements 3. Architecture & Technical Support Work with infrastructure teams on: Windows Server, IIS, SQL Server Active Directory and authentication Networking, firewalls, load balancers, certificates Support integrations using APIs, SSIS, or middleware Assist in DR planning and high availability setups 4. Training & User Enablement Deliver end-user and administrator training sessions Create documentation: SOPs, user guides, FAQs Provide ongoing functional support to business users 5. Stakeholder Management Act as primary liaison between business, IT, and vendors Support issue resolution and root cause analysis Ensure SLA adherence and delivery coordination 5+ years of experience in Microsoft Dynamics CRM On-Premises Strong experience in CRM administration and functional configuration Deep understanding of CRM security model and role-based access control Good knowledge of: Windows Server & SQL Server Active Directory Networking fundamentals Experience in CRM upgrades and performance optimization Experience in reporting (SSRS, FetchXML preferred) Strong troubleshooting, analytical, and communication skills Experience in client-facing or multi-stakeholder environments Microsoft Dynamics / Power Platform certifications (preferred)

Responsibilities

The role involves administering and supporting Microsoft Dynamics CRM On-Premises across multiple environments, including user management and system performance tuning. Additionally, the consultant will gather business requirements to configure CRM entities, workflows, and dashboards while providing user training.