Mid-Level Versatile Technologist

at  Boeing

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is currently seeking a Mid-Level Versatile Technologist to join the Information Technology and Data Analytics (IT&DA) team in Dallas, TX.
In this role, the selected candidate will operate as a Boeing Distribution (BDI) – Information Technology (IT) Site Operations Support Technician and provide system operations support for break/fix, installation, access control, information assurance and request fulfillment of IT services including Server, Storage and Backup.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• 4+ years of experience with computing administration to include managing Microsoft active directory design, deploy and operational support
• 3+ years of experience administering user system access and establishing safeguards to protect information to meet network security requirements
• 3+ years of experience with operating system (Windows and/or Linux) installation, setup, and basic troubleshooting
• 3+ years of experience with Windows Server and Desktop Operating Systems (Server 2016-2022 Windows 10)
• 3+ years of experience with MS Windows server (2012, 2016, 2019, 2022) administration on physical and VMWare virtual servers
• 3+ years of experience with Product Lifecycle Management (PLM) and Configuration Management systems, Change Management, and PLM Processes and Tools
• 3+ years of experience with working in a cross functional environment with all levels in the business from individual contributors to executive leadership

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• Bachelor’s degree or higher
• 5+ years of experience with a broad range of basic systems and application support
• 5+ years of experience with scripts to automate deployment and configuration of operating systems
• 5+ years of experience creating and maintaining multiple virtual servers based on Virtual Machine Ware (VMware)
• 5+ years of experience evaluating and effectively communicating complex system problems and resolution

TYPICAL EDUCATION & EXPERIENCE:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years’ related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years’ related work experience, 9 years’ related work experience, etc.).

• Provide system administration and management for BDI systems & applications
• Server and application stand-up, application upgrade and change control post inspection
• Configure security policies and apply necessary security patches and system updates to maintain security compliance and continuous monitoring
• Provide IT support to satisfy application support and Boeing Security compliance requirements utilizing Enterprise services when applicable
• Provide the software, hardware, and management of all Windows Servers within the Program Enterprise
• Partner with other IT Infrastructure Teams to develop, manage, and integrate requirements for infrastructure services to meet business, program, site, and functional needs
• Assist the IT Business Success Leader (ITBSL) performing business planning, demand management, and prioritization for IT infrastructure services
• Partner with other IT infrastructure teams to communicate plans and manage service escalations
• Lead business impact assessment for production system outages
• Participate in end-to-end service delivery management for IT infrastructure services to ensure business requirements are met and consistent with Service Level Agreements
• Partner closely with Program Management and the ITBSL to prioritize and schedule IT projects, initiatives and service requests
  This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.