Middle Site Reliability Engineer

at  Exadel

We’re looking for a talented Middle Site Reliability Engineer to be embedded within the product development team and manage those applications’ overall reliability and availability.
Work at Exadel – Who We Are
Since 1998, Exadel has been engineering its products and custom software for clients of all sizes. Headquartered in Walnut Creek, California, Exadel has 2,000+ employees in development centers across America, Europe, and Asia. Our people drive Exadel’s success and are at the core of our values.
About the Customer
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer’s collective solutions enhance productivity and help clients deliver better experiences for end consumers.
Project Tech Stack
Java 8, Java 11, Spring MVC, Spring Boot, Docker, Kubernetes, Weblogic, Oracle, Postgres, Query, Hibernate, Vue.Js, AngularJS
Requirements
Understanding of troubleshooting Java web applications (issue resolution, escalations)
Proficiency in the full software delivery lifecycle
Experience with AWS cloud watch implementation is preferred (experience with similar solutions from other cloud providers could be considered, too)
Knowledge of Kubernetes
Background in using application monitoring tools (for example, Grafana, Prometheus, APPD/Dynatrace/Datadog, or similar)
Skills in managing deployment pipelines using tools such as Jenkins and/or GitHub
Ability to demonstrate strong skills in observability implementation on large-scale enterprise web applications and microservice frameworks
Capability to analyze and troubleshoot complicated, cross-platform issues by handling OS, Networking, Database (SQL), and applications in cloud-based environments
Proven facility to dig through metrics, logs, and available sources to triage and resolve an incident
Capacity to document solutions, SRE architectural patterns, and best practices to ensure that teams have guidance as needed
Nice To Have
Background in Java web application development
Any OTel implementation experience
Proficient in infrastructure as code practices
Knowledge of building CI/CD pipelines from scratch
Responsibilities
Monitor application/infrastructure and take steps to improve overall system software performance, availability, and reliability by incorporating changes through defined feedback loops within the software delivery lifecycle
Configuring and maintaining the monitoring tooling as it relates to the target application
Document tribal knowledge as you acquire it over time by creating runbooks/playbooks and ensuring critical system information is readily available to those who need it through dashboards
Resolve NOC escalations and help prevent the reiteration of incidents by creating processes and automation
Apply automation to any tasks/parts of the system that are performed manually
Collaborate Work closely with software developers and testers to ensure the product is responding correctly to non-functional requirements such as security, performance, and availability
Be a key part of our response to high-severity internal customer incidents, ensuring we meet all SLAs and SLOs
Embrace failures and treat incidents as learning opportunities through conducting blameless postmortem reports
Participate in product engineering stand-ups and related design activities
Coach other team members to ensure systems are supported by following SRE best practices
Advantages of Working with Exadel
Exadel is a global company, and benefits can vary depending on your location and contract type. Your recruiter will provide specific information about the benefits available to you.
International projects
In-office, hybrid or remote mode
Medical healthcare
Recognition program
Professional & personal development opportunities
Foreign languages classes
Well-being program
Corporate events
Sports compensation
Referral program
Equipment provision
Paid vacation & sick days
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Please refer the Job description for details