Middleware Support Engineer_113 at Allianz Global Corporate & Specialty SE

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Middleware Technologies, Problem-Solving, Technical Support, System Monitoring, Issue Resolution, Cloud Management, Automation, Scripting, Collaboration, Security Management, Documentation, Continuous Improvement, Analytical Skills, Communication Skills, Interpersonal Skills, AI Technologies

Industry

Financial Services

Description

Position Summary The Middleware Support Engineer in Allianz Technology Malaysia, Regional Delivery Center (RDC) is responsible for providing technical support and maintenance for middleware systems that enable application integration and data exchange. This role involves monitoring middleware environments, diagnosing and resolving issues, and collaborating with development and IT teams to ensure seamless operations. The ideal candidate will have strong problem-solving skills, technical expertise in middleware technologies, and the ability to work effectively in a fast-paced environment Key Responsibilities System Monitoring: Monitor middleware environments to ensure optimal performance and availability. Issue Resolution: Diagnose and resolve middleware-related issues, including performance bottlenecks, connectivity problems, and integration failures. Maintenance and Upgrades: Perform regular maintenance and patch/upgrades of middleware systems to ensure they are up-to-date and secure. Support and Troubleshooting: Provide technical support to application developers and IT teams regarding middleware-related queries and issues. Documentation: Maintain accurate documentation of middleware configurations, processes, and issue resolutions. Collaboration: Work closely with application development teams and IT support staff to ensure seamless integration and operation of middleware solutions. Security Management: Implement and maintain security measures to protect middleware environments and ensure data integrity. Continuous Improvement: Identify opportunities to optimize middleware performance and improve support processes. Any other duties when deemed necessary. Completing projects on various issues when needed. Cloud Management: Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security measures to protect data and systems. Automation: Develop and implement automation scripts and tools to improve system efficiency and reduce manual intervention. Global Collaboration: Work with global teams to manage and deliver globally managed services. Coordinate with global teams to ensure alignment and consistency in service delivery. Any other duties when deemed necessary. Completing projects on various issues when needed. Key requirements Bachelor’s degree in computer science, information technology, or a related field. Proven experience in a middleware support or system administration role. Strong understanding of middleware technologies such as IBM WebSphere, Oracle WebLogic, Apache Kafka, or similar. Proficiency in troubleshooting and resolving technical issues related to middleware systems. Experience with scripting and automation tools (e.g., Shell scripting, Python) for system maintenance and monitoring. Familiarity with cloud-based middleware solutions and integration platforms. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications in middleware technologies or related areas are a plus. Basic knowledge of AI technologies, principles, and their practical use. This role may require on-call availability and working outside regular hours to resolve critical issues or perform scheduled maintenance The position may involve collaboration with remote teams and vendors to ensure effective middleware support and integration

Responsibilities

The Middleware Support Engineer is responsible for monitoring middleware environments, diagnosing and resolving issues, and collaborating with development and IT teams. This role also involves performing maintenance and upgrades, providing technical support, and ensuring security measures are in place.