Milieu Manager at NewVista Behavioral Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

60000.0

Posted On

11 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervision, Patient Care, Behavioral Health, Safety Protocols, Therapeutic Engagement, Coaching, Observation, Crisis Management, Team Collaboration, Communication, Mentoring, Incident Reporting, Quality Improvement, Patient Advocacy, Administrative Support

Industry

Hospitals and Health Care

Description

Job Address: 4102 Shore Drive Indianapolis, IN 46254 Ethan Crossing Indianapolis is currently seeking an experienced healthcare professional to work in our therapeutic hospital setting as a Milieu Manager. Estimated Pay Range: $50k - $60k/annually PURPOSE/BELIEF STATEMENT: The position of Milieu Manager is responsible for overseeing and maintaining a safe, structured, and therapeutic milieu under the direction of the RN, LPN, and Administration/Leadership. This role ensures that unit operations, patient supervision, observation and rounding requirements, and safety protocols are consistently followed, and that patients, families, and guests are treated with dignity and respect. The Milieu Manager provides direct leadership and supervision to Mental Health Technicians (MHTs), functions as the primary operational lead for the milieu, and serves as a key liaison between frontline staff and clinical leadership. JOB DUTIES & RESPONSIBILITIES Provide day-to-day oversight of the therapeutic milieu, ensuring a safe, structured, and therapeutic environment at all times. Act in full capacity of MHT and fulfill the primary and immediate daily needs of the patient unit. Provides leadership, coaching, and real-time guidance to MHTs to ensure compliance with observation, rounding, and safety standards. Perform morning MHT group and reinforces therapeutic engagement expectations across all scheduled groups. Support and help ensure patients attend all other therapeutic groups throughout the schedule and be present if needed. Assist in connecting patients to the Patient Advocate as needed. Ensure compliance with patient observation and rounding requirements, including coverage during breaks and shift transitions. Ensure patient safety through verifying and/or completing Patient ID wristbands and patient photos. Facilitate patient visitation, virtual or otherwise, in accordance with facility policy and safety guidelines. Monitor unit dynamics and patient behavior to proactively identify and escalate safety concerns. May involve light administrative support such as printing and filing. Help to mentor and on-board new staff members by participating in and supporting orientation. Provide input and documentation related to staff performance, coaching, and accountability as needed. Serve as the chair/co-chair of the employee engagement committee and work to bring all committee plans together. Participate in incident reporting, safety reviews, and quality improvement initiatives related to milieu operations. Represent the program professionally and positively within the facility and community. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Must be at least 21 years of age. Bachelor’s degree in behavioral health, human services, nursing, or related field preferred (high school diploma required). Supervisory or leadership experience in a behavioral health or healthcare setting preferred. Combination of education and relevant work experience may be considered. Previous experience in a psychiatric healthcare facility, with direct experience working with behavioral health and/or substance use disorder populations, is required. Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using personal or hospital-owned vehicle. CPR certification and Handle With Care (HWC) certification within 30 days of employment and prior to any patient contact. Completion of additional age-specific and job-specific training within 30 days of employment as required. May be required to work flexible hours and overtime. NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, behavioral health providers and transport operators, as well as outpatient telehealth solutions. The NewVista mission is to inspire hope and deliver holistic care in a contemporary and healing environment. One that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly-trained team of professionals.

Responsibilities

The Milieu Manager oversees the therapeutic milieu, ensuring a safe and structured environment while providing leadership to Mental Health Technicians. They are responsible for patient supervision, compliance with safety protocols, and facilitating therapeutic engagement.