Milieu Manager - Steamboat at NRT | Foundry Treatment Center

Steamboat Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

72000.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Program Management, Clinical Supervision, Crisis Intervention, De-escalation Techniques, Staff Training, Performance Evaluation, Scheduling, HIPAA Compliance, Microsoft Office Suite, Interpersonal Communication, Organizational Skills

Industry

Hospitals and Health Care

Description

Description Milieu Manager Reports to: Director of Operations Job Category: Salary | Exempt | Full-Time Salary Range: $60,320-$72,000/year DOE Job Site: Foundry - Ranch | Steamboat Springs Job Summary: The Milieu Manager is the hands-on leader responsible for the direct management, dynamic leadership, and active stewardship of the unit's culture. This role is central to creating and maintaining a therapeutic and professional milieu by managing daily operational workflow, providing direct supervision, training, and mentorship to the BHT team, and ensuring the consistent delivery of high-quality client services. The milieu manager is responsible for maintaining a safe, structured, and recovery-oriented milieu while supervising milieu staff and supporting clients through all phases of residential treatment. The milieu manager drives accountability and fosters a positive unit dynamic through effective coordination with all departments to ensure staffing, regulatory compliance, and adherence to the mission, vision, and values of NRT. Education/Experience: Bachelor’s degree in human services fields preferred, high school diploma or equivalent required. 2+ years proven experience with people and program management in clinical settings. At least one year of supervisory experience required. QMAP required, or ability to obtain within 60 days of hire. CPR certification required, or ability to obtain within 60 days of hire. Required Skills/Abilities: Valid, non-restricted, clean driving record. Excellent verbal and written communication skills. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Excellent organizational skills and attention to detail. Strong leadership skills with the ability to develop and manage a caring team environment. Ability to train, coach, and evaluate staff. Maintain appropriate professional boundaries with staff and clients. Ability to problem solve and make objective decisions. Calm under pressure, leading by example. Proficient with Microsoft Office Suite or related software. Must be adept at quickly learning multiple computer systems and platforms. Duties/Responsibilities: Carries out the daily routines of client care. Demonstrates the ability to maintain therapeutic and professional rapport with clients. Participates with other personnel in maintaining a safe and therapeutic milieu. Provides verbal de-escalation techniques as needed. Assists in the ongoing assessment of the safety and emotional needs of each client. Ensures client supervision is conducted as required. Assists with resolution of milieu issues as they arise, resolving grievances and complaints specific to milieu. Maintains milieu wellness, culture, and sets behavioral expectations for all clients and staff. Hires, manages, and supports the team through accountability, professional development, and coaching. Engages in employee performance reviews and competency evaluations. Designates and reviews completion and execution of shift assignments along with shift handoff. Oversees the scheduling of staff including management of timecards and time off requests. Maintains communication and collaborates with HR for all onboarding needs. Provides coverage during times of crisis, increased acuity, or staffing needs. Organizes, schedules, communicates and leads BHT team meetings on a monthly or more frequent basis. Assists leadership and other department heads in updating policies and procedures, program manual, and client handbooks. Works closely with the clinical department head to ensure training materials and policies and procedures meet requirements of all governing authorities. Understands, follows, and enforces policies and procedures amongst staff and milieu. Maintains strict confidentiality, HIPAA, and 42CFR Part 2 compliance. Other duties as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working/typing on a computer. Sit, stand, walk, bend, reach, climb steps, hear, see, speak. Must be able to navigate uneven terrain to access multiple on-site buildings. Must be able to lift 15 pounds at times. Driving in all weather conditions. Benefits & Perks: Health and Wellness Medical, dental and vision insurance* Supplemental accident and hospital indemnity coverage* Voluntary Term Life insurance* Employee Assistance Program Monthly wellness reimbursement* Financial Competitive salary Employee recognition and rewards programs Employee referral incentive program Employer-sponsored 401(k) plan Work/Life Perks Professional growth and development Continuing education reimbursement Unlimited paid time off (exempt employees) + sick days Paid time off policy (non-exempt employees) + sick days Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt) *Full-time employees This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements

Responsibilities

The Milieu Manager leads the daily operational workflow and culture of a therapeutic residential unit, supervising the BHT team to ensure high-quality client care. They are responsible for maintaining a safe, structured environment while coordinating with other departments for regulatory compliance and staffing.