Mission Control Diet Specialist at Patient Engagement Advisors

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

16.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Communication, Dietary Order Adherence, Customer Service, Call Center Operations, Electronic Medical Records, Microsoft Excel, iPad Navigation, Typing

Industry

Hospitals and Health Care

Description

Patient Engagement Advisors (PEA) is seeking a full-time Mission Control Diet Specialist to work remote assisting CHN patients in the Indianapolis area. Must be available to work on-site in the Indianapolis area related to business needs. Schedule: 4 hour, 8 hour and/or 12 hour shift between the hours of 7:00 am - 7:00 pm Monday-Friday with weekend rotation and holiday rotation. Hours are subject to change related to business needs. Job Details: Here are some of the tasks you will perform to assist the patient: * Communicate with patients via phone to assist them in selecting menu items during their hospitalization * Recognize high risk indicators and work with patients to encourage them to adhere to dietary orders * Communicate with dietitians, nursing staff, food and nutrition services management team, host/hostess, and other co-workers to better serve the patient’s needs Why do Mission Control Diet Specialists love their job? * You encourage patients to play an active role in their patient care experience * Most of your day is spent interacting with patients * You work collaboratively as a critical part of the clinical care team * PEA offers unique career path options that allow Mission Control Diet Specialists to grow and develop Requirements: * High School Education or equivalent preferred * 6 months of diet office experience/customer service/call center/patient care technician/ nursing assistant/other healthcare or medical experience required * Hospital Nutrition/Dietary experience preferred * Other related hospital experience or advanced education will be considered * Ability to work a flexible and/or rotating schedule, including, but not limited to, nights, weekends, and holidays * Intermediate computer skills required. Ability to type 34-40 wpm * Web-based tools (including, but not limited to, nutrition information systems, and clinical/EMR Systems, Excel) * Must be able to navigate applications on an iPad * Work from home experience strongly preferred Salary Range: $15-16/hour About PEA: At Patient Engagement Advisors we’re changing the way health care is delivered – one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you! Come join our growing team where we empower our team members to "know the patient" ultimately to improve the patient's experience and clinical outcome. PEA Honors and Awards: Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine. Awarded by The American Business Awards for technology innovation Recognized in “Most Innovative Companies to Watch” by Silicon Review Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Flex Spending Account, and more) 

Responsibilities

Assist hospitalized patients in selecting menu items and encourage adherence to dietary orders. Coordinate with dietitians, nursing staff, and food services management to meet patient needs.