Mission Operations/L1 Engineer [25197] at Sopra Steria

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux, Windows, Virtualization, Container Technologies, Monitoring Tools, Network Equipment, Ticketing Systems, Incident Tracking, Technical Documentation, Satellite Technologies, Satellite Navigation, Computer Science, Telecommunications Engineering, System Engineering, Operations Engineering, Incident Resolution

Industry

Information Technology & Services

Description

Company Description HE Space is a successful international space company, specialised in providing managed services and human resources to the international space sector for over 40 years. We hire space experts all over Europe across the whole spectrum of space-related activities, from engineering to science, software development, operations, marketing, finance and administration. Our employees contribute towards a wide range of groundbreaking space programmes including Galileo and Copernicus, ExoMars, Iris2, ESA BASS, ESA GSPT, LISA Pathfinder, Euclid, the Ariane and Vega launchers as well as the International Space Station. HE Space has joined forces with CS Group and Sopra Steria to lead the engineering and digital space market in Europe and to provide highly skilled consulting. We are passionate about people and invest in you to support the development of the European space industry. Job Description As part of the team to support services for the European GNSS Service Centre (GSC) of the Galileo system you will have the following responsibilities: Monitor mission-critical systems and services to ensure operational continuity; Detect, analyze, and resolve Level 1 incidents promptly; Escalate complex issues to higher-level support teams when necessary; Execute routine operational procedures and checklists; Maintain system availability and performance across Linux and Windows environments; Support virtualization platforms and containerized applications; Perform basic troubleshooting of network equipment and connectivity issues; Ensure proper functioning of monitoring and analysis tools; Log incidents and service requests in ticketing systems; Track and update incident status until resolution; Create and maintain accurate technical documentation for operational processes. Qualifications You will have the following qualifications and relevant experience: Bachelor’s degree in Computer science, Telecommunications engineering, or a related technical field; Minimum of 2 years of experience as System or Operations Engineer; Experience with Linux and Windows operating systems; Virtualization platforms and container technologies; Familiarity with Monitorization and analysis tools; Familiarity Network equipment; Ticketing systems and incident tracking tools; Holding a Personal Security Clearance (PSC) or application in progress at the time of proposal submission at a minimum of EU-Confidential + Crypto; Ability to create and manage technical documentation; Experience or familiarity with satellite technologies or satellite navigation; Fluency in English is mandatory; knowledge of another European language is an advantage. Additional Information This job is located in Madrid, Spain. If you think you have what it takes for this job, please send your CV (in English and in Word or PDF) by clicking on the button “Apply for this job” quoting job SP-HP-25197. An exciting and dynamic international working environment awaits you! Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles. Last apply date: 26/11/2027!

Responsibilities

Monitor mission-critical systems and services to ensure operational continuity and resolve Level 1 incidents promptly. Maintain system availability and performance across Linux and Windows environments while supporting virtualization platforms and containerized applications.