Mission Support Specialist

at  US Immigration and Customs Enforcement

QUALIFICATIONS

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
You qualify for the GS-11 grade level if you possess one of the following:

One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as:

• Coordinating and monitoring a variety of administrative projects (i.e. budget, personnel, travel, space, logistics).
• Identifying and recommending solutions to a wide range of administrative problems.
• Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates and studies.
• Preparing preliminary and finished reports and documents.
• Representing the office in dealing with vendors and personnel from other administrative support organizations. OR

Education: Have a Ph.D. or equivalent doctoral degree or three (3) academic years of progressively higher-level graduate education leading to such a degree; OR
Combination of Education and Experience: A combination of successfully completed graduate level education and experience. Graduate level education in excess of the amount required for the next lower grade level, which is 2 years, may be used to qualify at the GS-11. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.
You qualify for the GS-12 grade level if you possess the following:

One (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as:

• Applying and modifying established practices to specific administrative problems which involves many variables.
• Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
• Making agreements and commitments at meetings and during telephone discussions in accordance with previously received instructions.
• Performing liaison functions with other organizations and establishing harmonious working relations with counterparts.

QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. QUALIFICATION CLAIMS WILL BE SUBJECT TO VERIFICATION.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for this position, you must complete the Occupational Questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/11696476 and submit the required documentation outlined under the REQUIRED DOCUMENTS section.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/04/2022.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
One or more positions may be filled using this vacancy announcement.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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DUTIES

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, the requirement that applicants must be fully vaccinated against COVID-19 pursuant to E.O. 14043 does not currently apply as of the date of this job opportunity announcement. ICE will request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

As a Mission Support Specialist, GS-12 you will perform the following duties:

• Coordinate and perform a wide variety of administrative and management services essential to the operations of the office.
• Advise management on assigned administrative matters
• Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level.
• Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services.
• Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.

One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as:

• Coordinating and monitoring a variety of administrative projects (i.e. budget, personnel, travel, space, logistics).
• Identifying and recommending solutions to a wide range of administrative problems.
• Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates and studies.
• Preparing preliminary and finished reports and documents.
• Representing the office in dealing with vendors and personnel from other administrative support organizations. O

One (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as:

• Applying and modifying established practices to specific administrative problems which involves many variables.
• Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
• Making agreements and commitments at meetings and during telephone discussions in accordance with previously received instructions.
• Performing liaison functions with other organizations and establishing harmonious working relations with counterparts