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Mitigation Manager at DRYmedic Grand Rapids, MI

Bloomfield Township, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency restoration, Leadership, Project management, Staff management, Compliance, Quality assurance, OSHA safety compliance, Xactimate, DASH, Microsoft Office, Communication, Organization, Vendor management, File auditing, Fleet management

Industry

Construction

Description

Benefits: 401(k) 401(k) matching Bonus based on performance Company car Dental insurance Health insurance Paid time off Parental leave Vision insurance Wellness resources We are seeking an experienced Mitigation Manager to lead daily mitigation operations, oversee staff and job flow, and ensure compliance, quality, and an excellent client experience. This role serves as the operational leader for mitigation projects from intake through audit handoff. Key Responsibilities Vet and approve all incoming mitigation projects Support field staff Manage Large loss Schedule, assign, and oversee mitigation teams and job flow Manage Project Managers, Foremen, Technicians, and Coordinators Resolve job site issues and act as escalation point Coordinate subcontractors and approve vendors as needed Monitor customer and TPA communication for compliance and service quality Conduct first‑round file audits and track errors for performance reporting Manage mitigation vehicle fleet and order project materials Serve as OSHA safety compliance officer Interview and hire mitigation staff Conduct client experience follow‑up calls Review and approve mitigation job expenditures Review time cards Perform other related duties as required Qualifications 4+ years of emergency restoration experience (required) IICRC certifications (WTR, ASD, AMRT, FSRT preferred) Strong leadership, organization, and communication skills Proficient in Microsoft Office Xactimate and DASH proficiency High school diploma or equivalent Technically proficient and detail‑oriented Must have valid Driver's License

Responsibilities

The Mitigation Manager leads daily mitigation operations, oversees staff, and manages job flow from intake through audit handoff. They are responsible for ensuring compliance, quality control, and maintaining excellent client experiences.