At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

WHAT IS THE ROLE ABOUT?

The MIV Project Documentation Specialist is responsible for collecting product documentation and submitting comprehensive documentation packages to our customers to fulfill the scope of delivery as defined in the contractually agreed documentation requirements. Additionally, this role will act as the process owner of documentation processing and output. Focused on continuous improvement, this role closely collaborates with and assists customers, peers, and partners in retrieving and accessing documents and information.

WHICH TASKS WILL YOU PERFORM?

• Lead documentation setup, collection, and submission for complex project ecosystems for our Main Instrumentation Vendor (MIV) program.
• Act as the subject matter expert for Documentation Scope of Deliverables on projects and orders within Endress+Hauser.
• Operate as owner of the process, programs, and metrics around documentation management and evaluate opportunities to improve processes cross-functionally.
• Serve as a partner with various E+H teams to clearly understand and set customer documentation requirements via direct customer interaction and develop execution plan to fulfill agreed upon documentation deliverables.
• Utilize document management software and tools to collect and maintain documentation packages, ensure transmittal of documents to customer after careful examination of document completeness, accuracy and conformance to standards and specifications of the customer.
• Coordinate with internal and external stakeholders to resolve documentation challenges and drive successful completion of documentation packages within the required timeline; confer with suppliers to resolve discrepancies and expedite resolution.
• Act as main point of contact to drive timely documentation collection from sub-vendors and client approval bodies to keep the overall project schedule on track.
• Assure cleanliness and traceability in the execution of document amendments revisions per standard document control best practices.
• Ensure quality and compliance in our submittal of documentation, both at package and individual deliverable level.
• Utilize reporting data (collected by self and others) to hold all parties accountable to agreed submission timelines with a focus on critical path items that are past due submission dates.