Full job description

Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant (MOA) to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical procedures will help facilitate efficient clinic operations, manage patient records, and support healthcare providers. This position offers an exciting opportunity to contribute to quality patient care in a fast-paced, friendly environment where your organizational skills and proactive attitude will truly shine.

Duties

• Greet patients and visitors warmly, providing exceptional front desk service
• Schedule appointments accurately using electronic medical records .
• Manage multi-line phone systems to answer inquiries, confirm appointments, and relay messages promptly
• Verify patient insurance information and update medical records with precision
• Prepare and organize patient charts, ensuring all documentation is complete and accessible
• Assist with billing processes, including processing payments and insurance claims
• Maintain a clean, organized reception area while adhering to privacy policies and confidentiality standards
• Support healthcare providers by preparing exam rooms, updating medical histories, and handling administrative tasks efficiently

Skills

• Proven experience as a Medical Office Assistant with strong office management skills
• Proficiency in electronic medical records (EMR) systems such as Epic and Dentrix
• Solid understanding of medical terminology to accurately document patient interactions
• Excellent communication skills for effective interaction with patients, staff, and external partners
• Ability to navigate multi-line phone systems confidently in a busy environment
• Prior experience working in dental or medical offices is highly desirable
• Strong organizational skills with attention to detail for managing schedules, records, and billing processes

Join our team where your enthusiasm for healthcare administration can make a real difference! We value energetic professionals committed to delivering outstanding service while supporting the seamless operation of our clinic. If you thrive in a lively environment that rewards initiative and professionalism, we want to hear from you!

Pay: $18.00-$19.00 per hour