Mobile Activation Specialist at EchoStar
Blacklick, OH 43004, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

19.5

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ged, Customer Service

Industry

Marketing/Advertising/Sales

Description

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our teams enable tech for thousands of homes everyday. We’re now bringing that expertise to Boost Mobile, redefining expectations with bold action and a nationwide cloud-native 5G network. We’re built to disrupt and ready to lead.
Job Duties and Responsibilities
Boost Mobile is reinventing retail with our Mobile Store - a personalized, convenient alternative to traditional storefronts. As the face of the brand, you’ll deliver a smooth, friendly experience from doorstep to device activation, answer questions, and offer tips to make a great experience.

SKILLS, EXPERIENCE AND REQUIREMENTS

  • High school diploma or GED
  • Valid driver’s license with a clean driving record
  • Adaptable, excellent time management, communication, troubleshooting and customer service
  • Willingness to work flexible shifts, including nights, weekends, and holidays
  • Bilingual Spanish is a plus, but not required

How To Apply:

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Responsibilities
  • Be Part of Something Big: Join a team that’s revolutionizing the wireless industry
  • Make a Real Impact: Directly contribute to customer satisfaction and drive sales growth
  • Grow Your Skills: Gain valuable experience in sales, customer service, and mobile technology
  • Enjoy a Dynamic Environment: Thrive in a fast-paced, ever-evolving industry
    Our full-time, trained Mobile Tech Experts:


    • Bring the BOOST to Customers: Ensure maximum convenience by bringing a premium service directly to customers’ homes or workplaces—at no additional cost.

    • Provide Seamless Delivery & Setup: On-site product delivery, activation, and setup for a secure, hassle-free experience, while preventing fraud.
    • Personalize Device Support: Assist with device setup, device usage, data transfers, and troubleshooting tailored to individual needs.
    • Engage with Customers: In-person customer support to assess needs, recommend solutions, demonstrate products, and drive satisfaction throughout the sales and delivery process.
    • Deliver Accurate Transactions & Inventory: Precise sales processing and inventory management with detailed record-keeping.
    • Maintain Vehicles: Maintaining company vehicles to ensure safe, reliable, and professional service delivery.
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