Mobile Crisis Response Team Worker (MCRT)

at  Canadian Mental Health Association North Bay and District

Competition Number: 2025-02
Union/Non-Union: OPSEU
Position: Mobile Crisis Response Team Worker (MCRT)
Status: Temporary Full Time (12 month contract)
Program: Mobile Crisis Response Team (MCRT)
Site: OPP Nipissing Detachment

EDUCATION AND TRAINING:

· Proof of successful completion of Social Worker and or Registered Practical Nursing Diploma from a recognized Ontario College and proof of registration with the Ontario College of Nurses and or Ontario College of Social Workers

REQUIREMENTS:

· A negative Police Vulnerable Sector Check – Level 4 Clearance
· A valid Class G driver’s license and proof of insurance
· Daily access to a reliable vehicle
· Current First Aid and CPR certificate required
· Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain
· Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain
· Able to lift at a minimum 20 lbs. from squatting to standing position
· Bilingualism (English/French) is required

EXPERIENCE:

· Minimum 3 to 5 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services
· Experience working within a community setting and working knowledge of community resources
· Experience working with people who have conflicts with the law and exposure to the criminal justice system is preferred
· Experience working with Crisis Intervention Services

KNOWLEDGE/SKILLS/ABILITIES:

· Basic working knowledge of computer software
· Ability to work cooperatively and independently with minimal supervision and as part of a team
· Effective problem solving and decision-making skills
· Proficiency in managing challenging behaviours
· Excellent interpersonal/verbal/written communication skills
· Ability to maintain confidentiality as per PHIPA (Personal Health Information Protection Act)
· Working knowledge of the Mental Health Act, Residential Tenancy Act and the Health Care Consent Ac
· Knowledge/experience using the principles and practices of psychosocial rehabilitation

Under the direction of the Program Manager, the Mobile Crisis Response Worker (MCRT) is primarily responsible to act as a first response intervention for mental health and/or addictions related crisis where the individual requests or is deemed in need of mental health/addictions crisis response intervention. The worker will work with local law enforcement to assist in deescalating the acuity of the crisis, support the individual to stabilize, and link the individual to local mental health and addictions services as required. The MCRT will assist with program planning and development, resource utilization management, continuing education, quality assurance, and risk management throughout the catchment area, to ensure that the daily operations and coordination of service delivery meets the goals and objectives of the Organization.