Mobile Deposit Capture Associate (Full Time) - Lubbock, Ave. Q at PROSPERITY BANK

Lubbock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deposit Operations, Customer Service, Communication Skills, Leadership Skills, Supervisory Skills, Training Abilities, Math Skills, Microsoft Office, 10-Key, Telephone Skills

Industry

Banking

Description

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.prosperitybankusa.com%2FCareers&data=05%7C02%7Csandra.olivarez%40prosperitybankusa.com%7C4351c6288a4f46ccbc9e08dcd40d9146%7C00eda10cf32f45b88e91257da01a8f7c%7C0%7C0%7C638618401955642480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yg2VkStkdrf7Of6ttN7si0bcqfep9Z6KvaukXq%2BSYpI%3D&reserved=0]. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Responsible for implementing existing policies, procedures, and systems involving deposits submitted through mobile banking, remote deposit capture, and ATMs. Ensures that daily remote deposit reviews are properly conducted and completed along with other tasks such as placing Reg. CC holds and sending customer notices. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for effective and timely performance of assigned functions. 2. Assumes responsibility for establishing and maintaining professional business relations with external customers, internal customers, and vendors. 3. Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank Associates, Management and Vendors. 4. Assumes responsibility for related duties as required or assigned. PERFORMANCE MEASUREMENTS 1. Position duties are performed in accordance with established policies, procedures, and legal requirements. 2. Customer inquiries are handled in an appropriate manner. 3. Documents and customer setups are accurate and timely. 4. Records and reports are correctly prepared and submitted in a timely manner. 5. Good working relations with internal departments. Questions are promptly and courteously resolved. Assistance is provided as needed. 6. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: A thorough knowledge of deposit operations and procedures. Basic accounting, and the understanding of Bank philosophy. Experience Required: 1-3 years banking or office experience or equivalent higher education experience PC computer skills required Use of Microsoft Office products, specifically Microsoft Word and Excel Skills/Abilities: Excellent communication and leadership skills. Supervisory and training abilities. Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, including Microsoft Office and other programs as well as 10-key, and telephone. Hours: Monday - Friday: 9:00 AM - 5:30 PM. Occasional Saturdays & holidays: 9:00 AM - 1:00 PM. 40 hours

Responsibilities

Responsible for implementing policies and procedures related to mobile banking deposits. Ensures timely reviews of remote deposits and manages customer notifications and holds.