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Mobile Device Specialist at S & K Technologies, Inc.

Bremerton, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

27.5

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical support, Inventory management, Smartphone support, Troubleshooting, Repair, Customer service, MS Office, Excel, Access, IT equipment maintenance, Reporting, Data entry

Industry

Aviation & Aerospace

Description

The Mobile Device Specialist (formally Technical Support Specialist) provides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices. Essential functions: Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics. Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones. Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics. Inventory management receiving shipments, restocking, and able to lift 50 lbs. Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy. Subcontractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program. Education * High school diploma or equivalent Experience * IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences. * Proven ability to maintain professionalism, with a commitment to customer service. License, Cert or Registration * Current drivers’ license * Proof of U.S. citizenship or authorization to work in the U.S. * Ability to obtain a DoD Secret Security Clearance. * Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance. Special knowledge, skills, & abilities * Two years IT experience is desired SKT, Inc. is an EEO/Veteran/Disabled employer. To view a listing of our benefits, please visit www.sktcorp.com/careers

Responsibilities

The Mobile Device Specialist manages cell phone and smartphone inventory while providing technical support and minor repairs for government clients. They are responsible for maintaining accurate records, processing shipments, and generating usage reports.