Syracuse

Information Management & Technology

Full-time

Opening on: Aug 14 2025

IMT-Customer Support

State of New York

TH Instructional Support Specialist, NSSL3

86322

UUP (State University Professional Services Unit)

JOB SUMMARY:

Install, troubleshoot and repair mobile hardware and software applications. Installations include new devices, departmental moves and migrations from existing devices. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with mobile devices

MINIMUM QUALIFICATIONS:

Bachelor’s degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required.

PREFERRED QUALIFICATIONS:

Knowledge utilizing Intune and JAMF

Please refer the Job description for details