Mobile Program Manager at CONNECTIONS CREDIT UNION

Pocatello, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

65000.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Building, Strategy, Community Engagement, Communication, Organizational Skills, Cash Handling, Partnership Development, Testing Ideas, Documentation, Event Coordination, Operational Discipline, Flexibility, Initiative, Trust Building, Learning from Failure, Bilingual Spanish

Industry

Banking

Description

Description Seeking something different? This is not a traditional branch role. Connections Credit Union operates a mobile unit to expand access to financial services in underserved communities. That program is still being built. We are hiring a builder—someone who can design, test, and scale a community access program while ensuring clean, compliant day-to-day execution. If you enjoy ambiguity, ownership, and figuring things out with limited precedent. If you need a fully built system handed to you, this role will not be a fit. What success looks like This role is successful if, over time, the mobile unit becomes a repeatable, scalable program that consistently brings new members into the credit union and builds trust in the communities we serve. Success is measured by: New members generated through the mobile program Penetration within target communities and partner groups Active community and employer partnerships with consistent cadence Learning velocity: testing ideas, adjusting, documenting what works Early success is not about perfection. It’s about momentum, clarity, and follow-through. Requirements What you will do Program building & strategy Design and refine the mobile unit’s operating strategy (locations, hours, partners, cadence) Identify and onboard community, employer, and organizational partners Test new approaches (hours, sites, formats), evaluate results, and adjust Build basic reporting to track impact and guide decisions Execution & operations Coordinate scheduling, events, and daily mobile unit operations Ensure strong cash handling, security, and compliance practices Maintain clear documentation, checklists, and handoff materials Coordinate with marketing, branches, and leadership to execute events cleanly Relationship & communication Serve as the primary point of contact for community partners Communicate regularly with the executive team on progress, challenges, and learnings Build trust internally and externally through consistency and follow-through What this role is not To avoid misunderstandings, this role: Is focused on program design and community access, not policy or pricing decisions Does not require overnight travel (day trips only) Does not expect you to have everything figured out in your first 90 days Who thrives in this role This role is a strong fit if you: Enjoy building programs from the ground up Take initiative and don’t wait to be told what to do Can balance big-picture thinking with operational discipline Are comfortable testing ideas, learning from failure, and adjusting Communicate clearly and take feedback well Are mission-driven and community-oriented This role is not a good fit if you: Need highly structured, predefined processes Prefer narrow, task-only responsibilities Avoid ambiguity or experimentation Dislike relationship-building or community engagement Experience & requirements Required Ability to drive a U-Haul–size vehicle year-round, including winter conditions Strong communication and organizational skills Willingness to work a flexible schedule (within ~40 hours/week) Strongly preferred Bilingual Spanish Cash handling, lending, or branch operations experience Community outreach, program management, or partnership development experience Compensation & incentives Base salary: $60,000–$65,000 Total compensation: Up to ~$80,000 with performance incentives Quarterly performance incentives tied to program impact and growth Schedule flexibility Opportunity to shape and grow a flagship community program How to apply Apply with a resume and a brief note explaining why a builder-style role appeals to you. How to apply: Submit your application/resume to https://connectionscreditunion.easyapply.co

Responsibilities

The Mobile Program Manager will design, test, and scale a community access program while ensuring compliance and effective execution. Responsibilities include coordinating operations, building partnerships, and communicating progress to the executive team.