Commissionaires BC is looking for a Mobile Security Patrol Division Administrative Coordinator in Kelowna, B.C. The Mobile Security Patrol Division Administrative Coordinator plays a vital role in supporting the daily operations of mobile patrol division. This position ensures efficient deployment, documentation, compliance, and communication across mobile security teams. The successful candidate will demonstrate strong organizational skills, attention to detail, and a commitment to supporting a culture of safety, accountability, and operational excellence.
Schedule: Monday - Friday 8:00AM - 4:00PM
Pay rate: $24.00 per hour

Qualifications:

• 2–3 years of experience in security operations oversight or security administrative coordination
• Current and valid BC Security Worker License.
• Current and valid Class 5 BC Driver’s License.
• Strong proficiency with Microsoft Office (Excel, Outlook, Word) and dispatch/patrol tracking systems.
• Strong knowledge of Tracktik security reporting system preferred.
• Fleet management experience preferred.
• Excellent written and verbal communication skills.
• Demonstrated ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Knowledge of security licensing and regulatory compliance is an asset

Administrative Support & Coordination

• Maintain patrol schedules in liaison with the area scheduler and assist in coordinating shift assignments.
• Track and document patrol coverage, vehicle usage, incidents, and site visits.
• Review shift reports, incident summaries, and performance metrics.
• Liaise with clients to confirm patrol requirements, update site instructions, and resolve concerns.
• Assist with fleet tracking, maintenance scheduling, and vehicle inspection recordkeeping.

Operational Oversight & Compliance

• Monitor real-time patrol activity using Tracktik software, GPS tracking, and CCTV systems.
• Ensure adherence to standard operating procedures, safety protocols, and client service standards.
• Assist management with performance reviews and progressive discipline investigations.
• Support onboarding of new patrol officers, working with scheduling for orientation/training
• Coordinate incident reporting, follow-ups, and communication with supervisory staff
• Maintain compliance with WorkSafe BC, provincial security licensing, and occupational health and safety regulations.

Team & Client Support

• Act as an administrative point of contact between mobile patrol officers and division supervisor.
• Provide support to management for Home Watch & Alarm Response client inquires.
• Contribute to performance reviews by gathering patrol logs, feedback, and incident summaries.
• Support continuous improvement efforts related to safety, patrol efficiency, and customer satisfaction.

Qualifications:

• 2–3 years of experience in security operations oversight or security administrative coordination
• Current and valid BC Security Worker License.
• Current and valid Class 5 BC Driver’s License.
• Strong proficiency with Microsoft Office (Excel, Outlook, Word) and dispatch/patrol tracking systems.
• Strong knowledge of Tracktik security reporting system preferred.
• Fleet management experience preferred.
• Excellent written and verbal communication skills.
• Demonstrated ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Knowledge of security licensing and regulatory compliance is an asset.

Working Conditions:

• Office-based with periodic site visits, vehicle inspections & vehicle moves (dealerships/repair shops).
• Fast-paced environment with the need to adapt quickly to changes and emergencies.

What’s In It for You:

• Be part of a mission-driven organization committed to community safety and security.
• Growth and development opportunities within a reputable security company.
• Collaborative and supportive team culture.
• Extended Health and Benefits for permanent full-time employees.

Our Story:
Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.
Commissionaires provides security services for over 200 sites and are located in over 110 communities across the province. Our client base runs from the Federal Government to local municipalities, airports, industrial sectors, and commercial/residential buildings.
Our guards are not only behind the scenes providing security and access control, but front and centre providing valued customer service to the public.
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