WHAT WE’RE LOOKING FOR

• Proven background in mobile security operations (5 years preferred).
• Valid SIA Frontline Licence.
• Full UK manual driving licence.
• Strong leadership, communication and customer service skills.
• Good IT skills (Microsoft Office).
• Physically fit – able to work on foot, from a vehicle or in an office.
• Excellent presentation and professionalism.
• Self-motivated, able to work independently and take ownership of service delivery.

ADDITIONAL REQUIREMENTS

• Fluent in written and spoken English.
• Eligible to work in the UK.
• 5-year checkable work/background history required.
  If you’re an experienced mobile security professional ready to step into leadership, where no two days are the same and your skills make a real difference — we’d love to hear from you.
  Job Types: Full-time, Permanent
  Pay: £15.60 per hour

Experience:

• Keyholding & Alarm Response: 5 years (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)
• SIA License (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

ABOUT THE ROLE

We are looking for motivated and experienced Duty Managers to join our Mobile Security Operations team. This is a hands-on leadership role, working closely with Mobile Security Officers to ensure a professional, reliable, and responsive service for our clients.
You’ll bring strong experience in Keyholding, Alarm Response and Mobile Patrols, with the confidence to lead from the front and keep operations running smoothly around the clock.

KEY RESPONSIBILITIES

• Lead and coordinate daily and nightly operations, ensuring efficient patrol deployment and alarm response.
• Plan workloads, manage resources and supervise officers to maintain service excellence.
• Carry out performance reviews, mentor staff and support training and development.
• Oversee key processes: key management, vehicle safety checks, compliance and staff welfare.
• Act as first point of contact for clients – attending site visits, meetings, surveys and risk assessments.
• Undertake operational duties, including inspections, access requests, lock/unlocks and alarm call-outs.
• Handle calls, update records and maintain accurate operational databases.
• Promote a positive, professional and proactive team environment.