Mobile Service Coordinator - Lone Star Chevrolet at Sonic Automotive

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

95000.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Service Advising, Communication Skills, Organizational Skills, Dealership Management Systems, Scheduling Tools, Multitasking, Time Management, Customer Focus

Industry

Retail Motor Vehicles

Description

Company Description At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Compensation (Draw / Commission): Performance-based earnings range: $65,000 - $95,000+ / year Job Description Summary: The Mobile Service Coordinator will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go. Duties & Responsibilities: Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination. Contact customers to promote and schedule mobile service visits. Communicate repair needs, costs, and timing with both customers and technicians. Track and follow up on mobile service appointments to ensure satisfaction and efficiency. Coordinate with the Service Manager and Technicians to plan routes and service priorities. Maintain accurate records of service requests, completed work, and parts usage. Support marketing efforts to grow awareness of the Mobile Service program. Qualifications 2+ years of experience in automotive service advising Strong communication and organizational skills. Proficiency with dealership management systems and scheduling tools. Ability to multitask and manage time effectively in a fast-paced environment. Valid driver’s license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR). Must be authorized to work in the USA. Additional Information Compensation (Draw / Commission): Performance-based earnings range: $65,000 - $95,000+ / year Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range. Schedule: FULL TIME Sundays Always Off Saturday Availability Required Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off that Grows with You Sundays Always Off Closed on Thanksgiving & Christmas Employee Pricing on Purchases & Leases Free & Discounted Gym Membership Options Exclusive Travel Deals on Hotels, Rentals & Airfare Career Growth in a Fortune 500 Company All your information will be kept confidential in accordance with EEO guidelines

Responsibilities

The Mobile Service Coordinator will manage the daily operations of the Mobile Service Van, including appointment scheduling and service coordination. This role involves communicating with customers and technicians to ensure high-quality service delivery.