JOB SPECIFICATION/DESCRIPTION:

The Hydraulics Engineer / Fitter will be required to carry out scheduled maintenance, safety inspections and repairs of customer vehicles on customers sites.
Candidate would need a good understanding of hydraulic circuits and systems, electrics and pneumatics.
This vacancy would suit a candidate with forklift, access or plant machinery maintenance experience.
Candidate will be expected to work from both verbal and written instruction.
Product specific training will be provided.

CORE SKILLS:

• Technical (LOLER, hydraulic & electrical) experience > Essential
• Able to work on own initiative > Essential
• Good communication skills - phone & face-to-face > Essential
• Computer literate > Preferable
• Clean driving licence > Preferable
• Judgement & decision making > Essential
• Arc/MIG welding experience > Preferable
• Commercial awareness > Desirable

PURPOSE:

Reporting to the Service Manager you will be responsible for the effective and efficient service, maintenance and repair of lorry loader cranes and other equipment on customer sites.

KEY RESPONSIBILITIES:

• Carry out annual LOLER inspections, servicing and repairs to ALLMI standards and within industry prescribed times
• Work closely with Service Control and the Service Manager to ensure jobs are carried out on time, customers are kept updated and paperwork completed, in line with company procedures
• To follow and promote best practice at all times and work to ‘right-first-time’ standards of workmanship to minimise repeat repairs and vehicle down-time
• To provide cost effective use of resources, materials and equipment and identify cost saving initiatives to deliver value for money to customers
• Apply customer care skills at all times to ensure customer expectations are met, including keeping the customer and Service Control regularly informed of progress
• Ensure van parts stocks are maintained
• In liaison with Parts Departments, ensure all parts returns are documented and returned in a timely manner in accordance with agreed company procedure
• Maintain a clean working environment, taking responsibility for personal housekeeping and ensuring all tools and equipment are returned to the correct location
• Ensure that Health and Safety procedures are adhered to in accordance with company requirements and current legislation
• Wear appropriate PPE at all times and take responsibility for your personal safety and the safety of others around you

OTHER DUTIES:

• To keep abreast of industry developments and provide technical advice and guidance to colleagues and customers
• To carry out any duties deemed reasonable over and above standard duties
• To make recommendations to enhance customer service delivery and the effective use of resources, tools and equipment
• To assist in the development of new service offerings and identify new after-sales opportunities