WHO WE ARE LOOKING FOR:

We are looking for a reliable and thoughtful technician who wants to take their career to the next level. Take your ability to service and repair and add the Service Advisor role. Mobile service is here to stay. It’s just like when computers came into the service department. Nobody wanted them but now you can’t run a shop without them. Get on the train and let’s ride!

KSQS

• Knowledge – Write up RO, Tablet/technology, Customer Service Experience/Skills
• Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filter
  change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
• Qualities – Open, Trustworthy, Personable, Neat appearance, Good
  communicator, Confident, Decisive, Organized, Conflict management, Dependable,
  Adaptable, Thorough
  Become the face of our Ford brand and our service experience with Ford Mobile
  Service. We are building something new and developing trusting relationships.
  Join our team as we take our service lane out into the community.
  We are looking for a self-motivated automotive technician who is personable,
  dependable and trustworthy. You will help us create and deliver light automotive
  services directly to customers. You will manage your day in the community traveling
  to appointments, performing services like recall replacements and oil changes. Top
  notch training is provided, customer experience and/or hospitality experience desired.

SOFT SKILLS:

• Consumer Centric
• Personable
• Organized
• Proficient Communication Skills
• Computer Savvy
• Ability to navigate a tablet:
• Perform Repair Order write up
• Completion of Repair Order, and closing out Repair Order
• Complete Multi-Point Inspection
• Access PTS for all technical, vehicle capacities, specifications and
• OASIS monitoring (searching for any Open FSA’s)

TECHNICAL SKILLS:

• Base Level Tech B/C
• Basic Electrical Knowledge
• Coach-Ability
• Quality Driven
• Scan Tool Usage
• IDS, FDRS, Generic Scanner(optional dealer preference)
• Ability to Program Modules, Perform DTC’s Retrieval, and Possible
• PID interpretation

PHYSICAL CAPABILITIES

• Flexibility:
• Tech will be Bending, Squatting, and Laying on the Ground
• Physical stature that allows Under Vehicle services to be performed
• Easily and repetitively standing from a prone position
• Willingness to work in diverse weather conditions
• Physical strength to lift a tire onto the vehicle from a crouching position.
• Some Mobile Service Van repairs may necessitate the ability to lift between 75 and 100 pounds

Please refer the Job description for details