At CareCo, we make every day easier for people.
As the UK’s leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them. A career at CareCo is about being part of a team that helps to achieve that.
Our Mobile Technicians are responsible for diagnosing and repairing faulty products in our customers’ homes. So it goes without saying that you should be compassionate, a good listener, a problem solver, and as a CareCo ambassador you should be committed to providing only the very best customer service at all times.
This is a full-time permanent position, covering 40 hours over a Monday to Friday schedule, based out of CareCo’s Bridgwater site, which is due to open in March 2025.

WHAT SKILLS ARE REQUIRED?

• Full UK current driving license.
• Technically minded – no previous experience with mobility products is required (but is a huge benefit).
• Must be self-motivated, polite, and professional as well as having the ability to work independently and as a team.
• Customer focused attitude.
• Strong organisational and administrative skills.
• Excellent time management skills.
• Excellent communication and social skills.

• Assessing customers’ products that are presenting faults on-site, within the South-West and some areas of Wales.
• Diagnosing product issues, offering either a first-time repair or resolution to the claim.
• Recording visits on written reports on company tablets.
• Maintaining the cleanliness of company vehicle inside and out. Collection of faulty products to be returned to CareCo.
• To help spot trends with products and faults and report back to senior management.