Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

THIS POSITION IS A HYBRID ROLE BASED IN OUR MONTREAL OFFICE WITH THE OPPORTUNITY TO WORK 2 DAYS REMOTELY PER WEEK.

Role: Accountable for managing a strategic portfolio of accounts across both East and West Territories, with a focus on Microsoft 365, security solutions, and Copilot.Drives account growth through strategic business planning, pipeline development, and collaborative co-selling initiatives.

RESPONSIBILITIES:

• Represent and communicate the value proposition of integrating Microsoft 365, Microsoft Security and Copilot with other business systems, such as ERP, CRM, or third-party applications to ensure seamless data flow and process automation.
• Generate and maintain a pipeline of new business. Initiate contact to identify and qualify new revenue opportunities.
• Responsible for proactive renewals management.
• Focus on improving Net Revenue Retention (NRR) by driving customer success, expanding account value, and minimizing churn through strategic engagement and solution alignment.
• Deliver key partner business planning milestones within the Partner Lifecycle framework, ensuring partner alignment and consistent customer engagement across the lifecycle stages.
• Introducing Ingram Micro solutions and strategy to existing partners.
• Drive Net new customer adds to existing partner base.
• Builds and maintains effective relationships for an assigned group of reseller accounts that may include major strategic resellers within a geographic or industry focus.
• Onboard new partners and existing partners aligning their Microsoft 365 business to Ingram Micro.
• Oversee the proposal generation process. Lead negotiations, coordinate the decision-making process, and promptly resolve objections to close sales.
• Lead Partner Monthly and Quarterly Business Reviews (MBRs/QBRs) to align performance metrics, identify growth opportunities, and strengthen strategic collaboration.
• Consult with prospects and clients to assess their business needs and solution to sell using Microsoft 365 offerings to effectively address business requirements.
• Follow up with prospects to review proposed solutions, negotiate changes and advance deals to closure.
• Manage the sales cycle by leading Microsoft 365 recurring revenue subscription opportunities, including but not limited to leads, opportunities, quotes, orders, and invoices.
• Educate and support other Ingram Micro employees in the Microsoft 365 space to help close business.
• Creates demand for the organization’s products and services by raising their profile with resellers.
• May travel up to 10% (which includes, Canada and US travel) However, mainly GTA travel.

WHAT YOU BRING TO THE ROLE:

• College Diploma or Degree (or additional relevant experience in a related field);
• Minimum 5 years of Business Development experience and ideally have experience selling Microsoft 365 solutions.
• Assisting partners with enablement and building their own successful practice;
• Must be a self-starter, motivated, and organized;
• MS-900: Microsoft 365 Fundamentals certification is required for this position and the successful candidate must either have this certificate prior to or complete it within 2 months of their start date.
• SC-900 certification is an asset.
• Bilingual in French and English is required.
  At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!