Business Unit: AML 4, Financial Crime Ops
Salary Range: £32,800 – £41,000 per annum DOE + Benefits
Location: UK Hybrid
Contract type: Permanent full-time
Our Team
We’ve got a brilliant opportunity for an enthusiastic and motivated person to join our team in 1st Line Financial Crime. Our team look after referrals from the business relating to higher risk customers and sanctions. You’ll need to be keen to learn and a great team player as we work closely together to keep our customers and their hard-earned cash safe.
Day to day you’ll be examining records and determining the risk rating of customers, carrying out reviews for existing high risk customers and considering risks to us and our customers. There’ll be a variety of products to consider so you’ll need to be a quick learner, have great attention to detail and be able to work efficiently and accurately. You’ll play a key part in the bank’s financial crime agenda by providing guidance and support to colleagues from various business areas.

What you’ll be doing

• Reviewing all workload (including but not limited to cases and queries), using own skills, knowledge and judgement to assess due diligence.
• Being a Subject Matter Expert in Financial Crime processes and procedures and taking responsibility for proposing developments to processes and procedures (including but not limited to internal P&Ps and Financial Crime Prevention Manual), staff communications/guidance to improve productivity, performance, risk management and customer experience.
• Approving workload within wide delegated authorities without referral or recommend approval to next level authorities where exceeds delegated authority.
• Identifying and building relationships between Financial Crime Operations and its other risk and business stakeholders, frequently at more senior levels.
• Reviewing, challenging, interpreting, and providing day to day guidance to the Business on ML, CTF, Sanctions & Bribery risks as set out in policy / procedures and where appropriate signing off on the due diligence for higher risk customers within defined parameters which provide a high degree of autonomy.
• Identifying opportunities to improve processes and service delivery to enhance our customer experience through CI initiatives.

We need you to have

• An excellent understanding of the Bank’s operations, risk appetites and particularly of customer types, industry sectors and the risks they represent.
• Strong knowledge of the Bank’s Financial Crime policies and how they are applied.
• The ICA Certificate in Anti Money Laundering or equivalent, or the willingness to work towards it.
• The ability to review and interpret complex information – along with the confidence to challenge and make tough decisions.
• Red Hot communication skills – experience of managing relationships with various stakeholders, particularly at a senior level.
• …and finally - you’ll need to be able to work on your own initiative and be results focused – along with being really organised.

It’s a bonus if you have but not essential

• A good understanding of the customer risk assessment process and why it is important to keep the bank and our customers safe.
• A background in sanctions and the banks responsibility to manage this risk.
• A strong awareness of the specialist products and services offered by the bank, such as Treasury, Invoice Finance and Payments.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there’s no waiting around, you’ll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
Say hello to Virgin Money
Virgin Money is so much more than just a bank. As part of the Nationwide group, together we’re the UK’s first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.
Be yourself at Virgin Money
At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we’ll need you to confirm you have the right to work in the UK.
If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks

• Reviewing all workload (including but not limited to cases and queries), using own skills, knowledge and judgement to assess due diligence.
• Being a Subject Matter Expert in Financial Crime processes and procedures and taking responsibility for proposing developments to processes and procedures (including but not limited to internal P&Ps and Financial Crime Prevention Manual), staff communications/guidance to improve productivity, performance, risk management and customer experience.
• Approving workload within wide delegated authorities without referral or recommend approval to next level authorities where exceeds delegated authority.
• Identifying and building relationships between Financial Crime Operations and its other risk and business stakeholders, frequently at more senior levels.
• Reviewing, challenging, interpreting, and providing day to day guidance to the Business on ML, CTF, Sanctions & Bribery risks as set out in policy / procedures and where appropriate signing off on the due diligence for higher risk customers within defined parameters which provide a high degree of autonomy.
• Identifying opportunities to improve processes and service delivery to enhance our customer experience through CI initiatives