Moneycare Team Leader – Sydney at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Financial Counselling, Supervision, Coaching, Mentoring, Compliance, Service Efficiency, Funding Submissions, Program Development, Caseload Management, Administration, Scheduling, Reporting, Stakeholder Management, Client-Centred Practice

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters Moneycare is The Salvation Army’s (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience. The Salvos understands that everyone’s financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of those who come to us seeking assistance. About The Role We are seeking an experienced Team Leader to oversee Moneycare’s Sydney service, leading and supporting a team to deliver high-quality financial counselling with professionalism and compassion. The role ensures compliance with Salvation Army, Moneycare and regulatory standards while fostering continual improvement. You will lead with clarity, confidence and care—supporting staff through change, strengthening practice and fostering a positive, valuesaligned team environment. Working with state and national management, you will drive service efficiency, support funding submissions and establish new programs. Alongside leadership responsibilities, you will maintain a caseload to meet accreditation requirements, providing holistic counselling that addresses broader life issues. This position requires autonomy in managing administration, scheduling and reporting, while remaining aligned with TSA values and mission. This full time, permanent role reporting to the State Manager based in Sydney, NSW. Salary is based on SCHADS Level 6. How you will make an impact Lead and motivate the Moneycare team to deliver high‑quality, community‑focused services, driving efficiency, strong collaboration and continuous improvement. Support service growth by contributing to funding submissions and helping launch new programs once funding is secured. Provide professional supervision that strengthens practice, supports staff wellbeing and ensures compliance with all standards. Build team capability through training, coaching and mentoring, fostering a values‑driven, client‑centred culture. Maintain a small caseload to support accreditation and deliver holistic, person‑centred financial counselling. What you will bring Diploma of Financial Counselling and strong grounding in financial counselling practice. Experience in welfare, community services, counselling or finance, with the confidence to lead in a complex service environment. Proven ability to lead and develop teams, fostering a positive, supportive and high‑performing culture. Strong communication skills that build trust, inspire confidence and support both clients and staff. Commitment to professional standards and alignment with TSA’s mission, values and service approach. Willingness to travel for training, development and broader leadership engagement. Current NSW Working With Children Check What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to Apply If you are passionate about empowering people facing financial challenges and meet the above criteria, please submit your application and cover letter. Make a real difference in people’s lives by promoting long-term financial wellbeing. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Team Leader will lead and motivate the Moneycare team in Sydney to deliver high-quality, community-focused financial counselling services, ensuring strong collaboration and continuous improvement. Responsibilities also include supporting service growth through funding submissions, providing professional supervision, and maintaining a small caseload to meet accreditation requirements.