JOB DESCRIPTION:

We are seeking a skilled and versatile Monitoring & Automation Engineer to join our team. The ideal candidate will have expertise in monitoring, observability, automation, and scheduling tool. This role requires a strong technical background, excellent problem-solving abilities, and the ability to work in a fast-paced environment supporting critical applications.

JOB REQUIREMENTS

• The successful candidate must possess most of the following essential requirements with minimum 6-8 years of relevant experience.
• Hands-on experience on monitoring and observability tools (Splunk, Dynatrace, etc.).
• Strong knowledge of AutoSys or other job scheduling tools.
• Proficiency in automation scripting using Perl, Python, Shell, PowerShell, NodeJS.
• Solid understanding of database management (preferably MSSQL).
• Strong experience with Windows & Linux OS administration.
• Understanding of network and security systems fundamentals.
• Basic knowledge of Active Directory for system authentication and integration.
• Experience in Azure Cloud environments.
• Background in architecture design, system integration, and implementation.
• Excellent troubleshooting and analytical skills to resolve complex technical issues.
• Strong grasp of ITIL best practices in Incident, Problem, and Change Management.
• Excellent communication skills – both verbal and written.
• Self-motivated, highly organized, and able to work independently or in a team.
• Ability to multi-task and prioritize effectively in a high-pressure environment.
• Rotational weekend support for deployment, maintenance and support activities (if needed).

WHO WE ARE

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Implement, manage, and optimize monitoring and observability tools such as Splunk, Dynatrace, or equivalent.
• Support and maintain AutoSys and its components (AE, EEM, WCC).
• Develop automation solutions using Perl, Python, Shell, PowerShell, NodeJS, etc.
• Provide support for time-sensitive, complex application batches, ensuring minimal downtime.
• Collaborate effectively with technology partners to diagnose and resolve issues.
• Adhere to ITIL processes, including Incident, Problem, and Change Management.
• Communicate effectively with global teams, stakeholders, and business units.
• Manage multiple tasks and priorities efficiently in a dynamic, high-pressure environment.
• Plan and execute periodic DR tests, user attestation & remediation of audit findings
• Perform BAU tasks as assigned time to time and/or provide afterhours support if required