JOIN OUR TEAM AS AN MONITORING OPERATOR IN WATERLOOVILLE!

Are you ready to make a real impact on security and safety? We’re looking for an Monitoring Operator to help protect individuals and property in a high-responsibility role.

• Position: Monitoring Operator
• Hours: Working an average of 48 hours a week

• Pay: £27,518.40 per annum

• • Shift Patterns: 12 hour shifts - 4 days on / 4 days off, 4 nights on / 4 nights off.
• Transport: Access to a vehicle or excellent transport links
• Requirements: 1-3 years customer service experience

IF YOU’RE PASSIONATE ABOUT SECURITY AND WANT TO BE PART OF A PROFESSIONAL TEAM WHERE YOUR EFFORTS TRULY MATTER, APPLY TODAY!

Job Description

WHAT YOU WILL DO…

• Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff.
• Manage mobile alarm call outs and provide solutions in a timely manner.
• Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential.
• Answer all calls promptly with a high level of customer service, giving assistance to internal and external customers, including liaising with third parties and contractors, as required.
• Ensure that all systems/databases are updated in a timely and accurate manner.
• Provide client reports.
  Qualifications

Are you ready to make a real impact on security and safety? We’re looking for an Monitoring Operator to help protect individuals and property in a high-responsibility role.

• Position: Monitoring Operator
• Hours: Working an average of 48 hours a week
• Pay: £27,518.40 per annu