Moody's Insurance Solutions Graduate Program - Customer Success at Moody's

Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Mathematics, Interpersonal Skills, Problem-Solving Skills, Customer-Oriented Mindset, Stochastic Processes, Monte-Carlo Simulation, Econometrics, Derivative Pricing, Interest-Rate Modelling

Industry

Financial Services

Description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies To succeed as a Customer Success or Modelling graduate, you should have: A strong understanding of financial mathematics (e.g. derivative pricing, interest-rate modelling, econometrics, stochastic processes, Monte-Carlo simulation) Excellent interpersonal skills, including the ability to communicate with individuals/teams with different backgrounds and at all levels Excellent problem-solving skills Proven ability to hit deadlines while maintaining high standards A customer-oriented mindset Experience working within a financial institution (e.g. within an insurance company) is advantageous Education An undergraduate degree in a highly quantitative subject (e.g. Financial-Mathematics, Actuarial Science, Mathematics, Statistics, Physics) Fluency in spoken and written English Not required, but could be advantageous to your application: MSc/PhD degrees in relevant fields Working toward or completed actuarial/CFA/FRM or related qualifications Responsibilities The role will involve a wide-variety of activities associated with supporting our SG-related products and services including: The production of high-profile services used by a large proportion of our customers focusing on the calibration of stochastic models to current and historical market data The customisation of models, their calibration approaches and our software to help solve customer-specific problems Designing new models, model calibration techniques and other related research activities associated with our products and services Developing, modifying and implementing bespoke tools/solutions to help with the production of customer services Training customers on the technical aspects of our modelling and the use of our SG software Answering technical questions from customers to help them understand our models, their calibration and other questions related to our products and services. At Moody's we believe the future of working in our industry will be shaped by AI, and as a graduate, you will be central to making that future effective and valuable for our clients Join us in transforming the world's understanding and management of risk. Our insurance customers use our models, data, analytics, and technology to assess catastrophe, climate, actuarial, economic, asset, and credit risk; it is our role to equip them with the tools and understanding to thrive. As a part of this mission you are crucial to our future, and we are committed to supporting yours as well. About the Graduate Program/Role As a graduate, you will establish a diverse and relevant career foundation—gaining insights into our business, exploring opportunities for career advancement, and refining your skills for future growth. Commencing in September 2026, you will join an international group of Moody’s Insurance Solutions graduates. The journey begins with a month-long training session led by our network of top developers, scientists, product managers, customer success experts, and clients. Subsequently, you will engage in our rotation program, obtaining hands-on experience within various teams and disciplines. These rotations will deepen your understanding of our products, their development processes, the companies that utilize them, and the value and insights they provide. Your work will span multiple products and markets, allowing you to enhance technical expertise, problem-solving abilities, and communication skills. Our highly-skilled and diverse team in Edinburgh focuses on a variety of activities associated with the Moody’s Analytics Scenario Generator (SG), a market-leading stochastic modelling solution widely used in the life/general insurance, asset management and wealth/pensions industries. The software has a variety of applications, all of which involve the projection/forecasting of a wide-range of financial and economic variables (e.g. interest rates, inflation, exchange rates, equity indices, bond returns, property prices) in all of the world’s major economies using a combination of textbook and in-house designed stochastic models. The rotation program will further give opportunity to work with solutions and customers in the wider Insurance Solutions offering, such as: actuarial modelling for life insurance products; and climate and catastrophe risk models for property insurance and related markets. The roles would suit graduates with quantitative-based educational backgrounds in fields such as Actuarial Science, Mathematics, Statistics and Physics who would like to leverage and build upon their knowledge and skills to help solve complex real-world problems in the financial services sector. The roles will particularly appeal to those with a knowledge of stochastic modelling, Monte-Carlo simulation and financial-mathematics and/or those with higher-level quantitative degrees (e.g. MSc, PhD), but qualifications of this type and in these areas is not essential. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Responsibilities

The role involves supporting SG-related products and services, including the calibration of stochastic models and customization of models to solve customer-specific problems. Additionally, it includes training customers on technical aspects and answering their technical questions.