Moody's Insurance Solutions Graduate Program - Customer Success at Moody's

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Analytical Problem Solving, Technical Problem Solving, Effective Communication, Simplifying Complex Concepts, Desire to Learn, Interest in Science and Technology, Risk Management

Industry

Financial Services

Description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies To succeed as a Customer Success graduate, you should: Be motivated by helping others succeed Enjoy solving analytical and technical problems Prioritize impactful outcomes and know when a job is done Communicate effectively verbally, in writing, and in presentations Simplify and apply complex technical or scientific concepts for varied audiences Demonstrate a constant desire to learn new skills and concepts Have an interest in the role of science and technology in understanding and managing risks Education BS or MS degree in related fields: Mathematics, Engineering, Physics, Statistics, Economics, Earth or Climate Sciences, Computer Sciences, Data Sciences, Software, IT, Risk Management, Insurance Fluency in spoken and written English Coding experience (language agnostic) Join us in transforming the world's understanding and management of risk. Our insurance customers use our models, data, analytics, and technology to assess catastrophe, climate, actuarial, economic, asset, and credit risk; it is our role to equip them with the tools and understanding to thrive. As a part of this mission you are crucial to our future, and we are committed to supporting yours as well. About the Graduate Program/Role As a graduate you’ll build a diverse and relevant career – learning our business, discovering your career growth opportunities, and continuing to develop your skills for years to come. Starting in September 2026, you'll join an international cohort of Moody’s Insurance Solutions graduates. You'll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, customer success practitioners, and clients. Following this, you'll participate in our rotation program, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and how they get value and insight from them. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills. In Customer Success, we partner with clients to ensure they extract maximum value from our models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Some examples of customer success roles across the team include: Model specialists who guide clients in their effective use of our evolving climate and catastrophe models and data. Software specialists who help clients leverage our Intelligent Risk platform and applications. Client success managers who strategize and drive long-term success. As a Graduate in Customer Success, after completing rotations in up to five teams, you’ll transition into your permanent role in January 2028. We'll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time – including in several leadership positions across the wider team. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Responsibilities

As a Graduate in Customer Success, you will partner with clients to ensure they extract maximum value from Moody's models, data, platform, applications, and services. You will participate in a rotation program, gaining direct experience across various teams and disciplines.