ADDITIONAL INFORMATION

Job Number25138729
Job CategoryRooms & Guest Services Operations
LocationW Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards.
Maintains a concierge philosophy that serves as a guide to guests needs and expectations.
Is a part of the Wheels team, operating the main hotel driveway, car stacker, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests.
Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Concierge Supervisor to ensure all guests’ needs and information prior, during and post stay that leads to a unique, memorable and personal stay.

Please refer the Job description for details