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Moranbah | Guest Services Assistant | 14:7 at Civeo Career Site

Moranbah, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Front office operations, Data entry, Accommodation software, Microsoft Office, Point of sale systems, Workplace safety, Compliance, Manual handling, Office administration, Guest relations, Policy and procedure adherence

Industry

Facilities Services

Description

Position Overview Guest Services Assistants are responsible for manning Village reception, welcoming guests, checking guests in and out, data entry of bookings, and handling guest queries, as well as ensuring that the highest level of customer service is offered and maintained at all times to all guests. A key focus of the role is providing prompt, professional and efficient services for mass guest registrations and guest departures whilst accurately following policy and procedure.

Responsibilities

The Guest Services Assistant is responsible for managing village reception, welcoming guests, and handling check-in and check-out processes. They must provide prompt and professional service for mass guest registrations while maintaining accurate data entry and adherence to company policies.