Location: TBC. Delivery primarily across Herefordshire but with travel and delivery across West Mercia
Reporting to: Team Manager
Working hours: Up to 18.5 hours per week
Contract type: Fixed-term (funding until 31 March 2026)
Salary: £12,054.08 (£24,108.15 fte)

NOTES

• YSS operates in a fast-moving environment and may from time to time vary the content of this job description after consultation to reflect changes to the job, without altering the general character of the post or level of responsibility.
• The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees, volunteers and service users and is consistent with YSS policies.
• YSS values people as individuals with diverse opinions, cultures, lifestyles, and circumstances. We are committed to building a culturally diverse team and therefore encourage applications from a diverse range of candidates, to help us reflect our world and the communities we work alongside.
• Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.

ABOUT MORSE (MAKING OUR ROADS SAFER FOR EVERYONE)

The MORSE service supports individuals who have either committed a driving offence or through local Police intelligence are identified at being at risk of committing an offence. The aims of the service are to reduce the amount of road traffic offences being committed on our roads, which in turn will reduce the number of collisions, injuries and fatalities.
The MORSE service offers the individual both emotional and practical support across 7 life pathways (Accommodation, Education, Training and Employment, Wellbeing, Finance, Relationships, Attitude and Behaviour, Drugs/Alcohol) included in the support is the delivery of a Road Safety Programme which focuses on the individual’s behaviour whilst they are driving.
MORSE is delivered in partnership with the Hereford and Worcester Fire and Rescue Service, Shropshire Fire and Rescue Service and West Mercia Police.
Are you looking for an exciting and innovative opportunity to make a difference? If so, we are looking for a flexible, hardworking and dedicated person to join our MORSE team.

SKILLS AND EXPERIENCE

• Relevant qualification and/or experience appropriate to the role (social work / probation / health / education) or evidence of relevant transferable skills / experience
• Good ICT skills, including Microsoft Office applications
• Good literacy and numeracy skills

CONTINUOUS IMPROVEMENT, LEARNING AND INNOVATION

• Commitment to keeping up to date with practices, policies and strategies that affect social inclusion (relevant to role)
• Contributes to the learning and development of the organisation
• Understands and actively engages with organisational strategy and vision
• Can evidence in practical ways how practice and services have improved because of a learning culture
  Job Types: Part-time, Fixed term contract
  Contract length: 10 months
  Pay: £12,054.08 per year

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Can you confirm you have read the job description and fully understand the requirements of the role, contract duration, working hours, and notes?
• What is your understanding of the key responsibilities for this role?
• Do you have the right to work in the UK without sponsorship?

Work Location: In perso

Case Management:

• Build relationships with a variety of local partners, such as the probation service, drug and alcohol service providers, police custody teams, mental health services.
• Manage a caseload of individuals identified as risky drivers or who have committed driving offences, offering tailored, outcome-focused support.
• Deliver one-to-one sessions, including the delivery of a YSS Behaviour Change Safer Driving course.
• Conduct assessments, co-create support plans, and collaborate with referring agencies.
• Provide both emotional and practical support, focusing on overcoming life challenges.

Community Engagement:

• Meet service users face-to-face in their local communities, which may include home visits or meeting at local venues.
• Use a variety of communication methods such as email, telephone, text, video, and FaceTime to engage with individuals.
• Support individuals in identifying their needs and creating achievable coproduced action plans.

Service Delivery:

• Apply restorative practices and motivational interviewing techniques in all interactions.
• Ensure that the service is trauma-informed and that the needs of the service user are always at the centre of the work.
• Promote diversity and tailor your approach to meet individual needs.

Administrative Duties:

• Maintain up to date and accurate electronic records.
• Meet contractual and individual performance targets.
• Contribute to regular reporting.
• Participate in team meetings and supervision sessions to reflect on practice and improve service delivery.

Other Responsibilities:

• Attend local stakeholder meetings to promote YSS.
• To actively participate in supervisory sessions, training and development, briefings and networking events to keep up to date with relevant legislation, policies and best practice.
• To uphold the vision, values and profile of YSS and the services both internally and externally.
• To always uphold the highest standards of professionalism, ensuring that EDI and the volunteer programme principles are being met.
• Contribute to the safe and appropriate use of volunteers where applicable.
• Occasionally work evenings and weekends, as required by the role.
• Travel across Herefordshire, Worcestershire, Shropshire/Telford region, requiring access to a vehicle.