Commercial Trust are looking for new Mortgage Account Manager to join our fast growing Norwich based team to help continue our expansion plans into 2026 and beyond!

• Regular contact with our landlord clients keeping them informed throughout the process
• Following case progress through the completion process to legal completion and beyond
• Chasing and assisting solicitors involved in the process to ensure we give a world class service
• Reviewing and uploading client documents to lender websites
• Liaising with lenders to ensure applications are offered at the earliest opportunity
• Managing your diary system to monitor and progress cases, chasing when appropriate
• Working within prescribed policies, procedures and practices
• Updating and maintaining data so that systems and case files are accurate at all time