Mortgage Branch Operations Manager; BR 66 - Wilson; 10.1.2025 at Texana Bank National Association

Keller, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Operations, Leadership, Organizational Skills, Communication Skills, Time Management, Loan Origination Systems, Payroll Platforms, Document Management, Compliance Knowledge, Workflow Best Practices

Industry

Banking

Description

Description Position Type: Full Time, Salaried Exempt Department: Mortgage Reports To: Mortgage Branch Manager Position Summary The Branch Operations Manager is responsible for overseeing the daily administrative and operational functions of the mortgage branch. This role ensures consistent execution of internal processes, supports compliance and productivity efforts, and serves as a central point of coordination across departments. Duties include managing employee workflows, facilitating team communications, and overseeing timecard approvals and operational reporting. Key Responsibilities Manage day-to-day branch operations to ensure efficiency, accuracy, and compliance with company standards Oversee timecard review and approval, ensuring accurate payroll processing and adherence to scheduling policies Coordinate with processing, underwriting, and sales teams to streamline pipeline activities and resolve operational issues Monitor loan file workflows to support timely closings and reduce bottlenecks Track and report branch performance metrics and escalate operational concerns as needed Maintain internal controls over document retention, client files, and system usage Act as liaison between branch staff and corporate departments (HR, IT, Compliance, etc.) Support training, onboarding, and ongoing development of operational team members Assist branch leadership with audits, vendor relations, and resource planning Ensure the physical and digital work environment meets company standards for productivity and data security Requirements Required Qualifications: Bachelor’s degree or equivalent work experience in business, operations, or finance 5+ years in mortgage operations or a similar environment, with demonstrated leadership capabilities Strong organizational, communication, and time management skills Experience with loan origination systems, payroll/timekeeping platforms, and document management tools Ability to manage competing priorities and maintain confidentiality Knowledge of mortgage regulations and workflow best practice Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. Texana Bank Mortgage 1680 Keller Pkwy Keller, TX 76248

Responsibilities

The Branch Operations Manager is responsible for overseeing the daily administrative and operational functions of the mortgage branch. This includes managing employee workflows, facilitating team communications, and ensuring compliance with company standards.