• Lead relationships with sourcing, criteria, affordability and other distribution platforms, negotiating commercial terms to drive value and reach
• Own the accuracy of West One’s products and criteria across all sourcing and criteria systems — including sign‑off controls for product loads, and logging and resolving any load errors
• Manage end‑to‑end execution of product launches, rate changes and withdrawals across all platforms, covering broker communications and go‑live timelines
• Act as business owner for distribution technology integrations including DIP APIs and pricing engines — defining requirements and collaborating with IT to deliver solutions

Market Intelligence

• Monitor competitor rates, fees and criteria across all lending lines using sourcing platform data and additional market sources
• Analyse West One’s ranking and placement by product, LTV band and channel — identifying where pricing or criteria are limiting volume
• Conduct gap analysis to understand where our products are filtered out during broker searches, recommending criteria adjustments to the Product team
• Develop data‑backed pricing and positioning recommendations to inform Product and Pricing strategy

Reporting and Governance

• Prepare regular market intelligence covering channel performance, placement share, visibility and return on investment for Product Managers and senior leadership
• Deliver distribution and customer outcomes intelligence to support target market monitoring, fair value assessments and product governance in line with the Consumer Duty
• Collaborate with Product, Compliance and IT teams to ensure new products and channels launch accurately and on schedule

Success Measures

• Placement share and ranking on key sourcing systems by lending line
• Search‑to‑DIP and DIP‑to‑application conversion rates by channel
• Product load accuracy — zero customer‑impacting load errors
• Timely delivery of rate changes, product launches and updates
• Reliable, high‑quality market intelligence and reporting

Skills and Experience

Essential

• Experience in mortgage distribution, intermediary partnerships, pricing or market analytics within a UK lender, network or sourcing provider
• Strong knowledge of the UK mortgage and specialist lending market, including intermediary distribution models
• Understanding of pricing, placement and product positioning principles
• Advanced Excel skills, with ability to build and maintain automated reporting
• Working knowledge of sourcing and criteria systems including Twenty7tec, Iress and Mortgage Brain
• Proven commercial acumen — able to turn complex data into clear, actionable pricing and product recommendations
• Partnership management and negotiation skills, with ability to influence senior stakeholders
• Experience leading cross‑functional projects and technology initiatives
• Exceptional attention to detail
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