Mortgage Loan Processor 3 at Sunward Federal Credit Union

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Problem-Solving, Relationship Management, Teamwork, Training, Communication, Organizational Skills, Time Management, Independence, Process Improvement, Real Estate Lending, Regulations Knowledge, Microsoft Office Proficiency, Loan Processing, Member Service, Attention to Detail

Industry

Banking

Description

Description Job Summary: Ensures all mortgage loans are processed and ready for underwriting in a timely, efficient, and accurate manner. Ensures that all loan application and processing requirements meet all Sunward guidelines, secondary market guidelines, and federal and state regulations to perfect the Credit Union’s lien position. Compile and verify loan documentation to support member's loan application. Ensures accuracy of application in Loan Origination System. Completes any outstanding conditions and confirms loan is ready for Closing. Serves as a resource for the processing team. Essential Job Duties Review and analyze mortgage loan documents to ensure accuracy, completeness, lien position and vesting for the benefit of the member and minimize risk to the Credit Union. Verify loan application in mortgage loan origination system (LOS), to include credit, income, assets, etc. for accuracy, completeness, and to ensure compliance with Sunward guidelines, secondary market guidelines, and federal and state regulations. Follow up with members for additional information and documentation as required. Work with third-party vendors to submit orders as well as to review and resolve issues to minimize risk to the Credit Union. Satisfy all outstanding loan conditions. Exceed members’ expectations through efficient, proactive, and accurate service to ensure superior member service via a variety of delivery channels. Provide a superior member experience by: Actively listening to and assessing the needs of the member Identifying and recommending solutions Referring members to the appropriate person or department Answer phone calls regarding mortgage questions accurately and professionally. Assist team with moderately complex processing issues that may arise. Serve as a resource to less experienced team members regarding job tasks. Assist with training of new department staff. Participate in the development and improvement of department procedures and processes. Be a champion for change regarding process improvements. Serve as back-up to other processors in their absence. Perform other duties as requested by management. Requirements Required Skills/Abilities: Possesses excellent interpersonal skills. Demonstrates daily the Credit Union’s commitment to putting members first. Able to formulate creative solutions that strengthen the Credit Union’s relationship with members and business partners. Demonstrates exceptional problem-solving skills. Demonstrates strong relationship management skills. Able to handle difficult situations in a positive and professional manner. Functions well within departmental and cross-functional teams. Able to accomplish objectives through teamwork and facilitation. Able to train others effectively. Demonstrates strong verbal and written communication skills; able to communicate lending-related topics clearly and succinctly to others. Possesses excellent organizational and time management skills; able to handle/prioritize multiple tasks and projects, meet deadlines, and work under pressure. Able to process a higher volume of work. Able to act independently to satisfy loan conditions. Able to identify opportunities for improvement with processes and procedures in order to improve efficiency. Required Knowledge: Thorough knowledge and understanding of real estate lending processes, regulations, terminology, guidelines, and documents, including escrow accounts, HMDA, flood, TIL-Reg Z, and loan applications. Demonstrates ability to assist others with these topics. Proficient with Microsoft Office applications and able to learn third-party software programs. Education and/or Experience: Minimum three years’ direct experience with real estate loans. Associate’s degree or successful completion of a specialized course or study in real estate or related field desired. Physical Requirement: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 5 pounds at times.

Responsibilities

The Mortgage Loan Processor 3 ensures all mortgage loans are processed accurately and efficiently, meeting all guidelines and regulations. They serve as a resource for the processing team and assist with training and process improvements.