Mortgage Loan Processor at Ent Credit Union

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

25.75

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Loan Processing, Documentation Analysis, Credit Profile Analysis, Investor Standards Compliance, Communication, Underwriting Submission, Member Service, Turn Times Achievement, Regulatory Compliance, Loan File Setup, Vendor Management, Pipeline Review, Problem Solving, Detail Oriented, Time Management, Microsoft Office Suite

Industry

Banking

Description

Company Description Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here. Job Description Mortgage Loan Processors are on the Mortgage Production Team and are tasked with these critical objectives: Analyzing mortgage applications and determining all documentation requirements based upon the uniqueness of the property, borrower's credit profile, employment type and history and/or income source(s), asset portfolio, source of down payment, and the loan type being requested and the corresponding investor standards. Organizing the borrower(s) and vendors (title companies, appraisal management co. HOA's, etc.) and communicating the requirements of approval. Retrieval and analysis of documentation, and compilation of a file to be submitted to mortgage underwriting for Conditional Approval Providing service to borrowers and REALTORs that supports ongoing business development activities of the MLO. Achieving (in partnership with Mortgage Underwriters, Mortgage Closers and other mortgage business units) industry leading NPS scores and industry leading turn times. Achieving compliant and salable mortgage loan production Essential Functions To ensure the timely and accurate processing of all assigned mortgage loans while maintaining quality standards and timelines. Conduct a detailed analysis of all loan file documentation for credit granting purposes including but not limited to application, credit report, DU Finding, pay stubs, tax returns, asset statements, and third party vendor documentation. Professionally and proactively communicate to all parties to ensure a positive member experience. Analyze all loan documentation for compliance with GSE and Ent portfolio guidelines. Evaluate and independently resolve complications that arise related to loan guidelines, member requests, regulatory requirements, etc. Communicate loan status with members, Mortgage Loan Officer (MLO) and industry partners. Act as the point person for the loan application. Professionally and proactively communicate with members to ensure a positive member experience. Setup loan file by ordering all required services from third-party vendors, such as appraisals, VOEs, VOMs, title commitments, flood certificates, tax transcripts, etc. to meet all required timelines. Update system with accurate closing costs. Conduct pipeline review no less than weekly with MLOs. Keep leadership and MLO informed of progress of mortgage loan file and advise them immediately of any problems that arise. Conduct daily review and follow-up with borrowers and vendors regarding outstanding items; gather necessary documentation as needed. Manage key dates and deadlines and document expiration dates. Research and maintain an updated knowledge of progressing loan program guidelines. Understand and meet all regulatory guidelines to guarantee loan compliance (i. e. points and fees tests, APR, QM, ATR, etc. ) Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. Qualifications Minimum Formal Qualifications for this Position High School Diploma/G.E.D. 3+ years' experience in the financial services industry to include: Required 2+ years' mortgage loan processing experience. Required 1+ years' experience processing government loans. preferred Technical or Specialized Knowledge/Skills: Working knowledge of first mortgage products, terminology, and process flow. Working knowledge of investor and lending regulations. Ability to analyze member provided documentation (i.e. paystubs, credit reports, assets, tax returns, etc.), purchase contracts, title commitments, and recognize potential red flags/fraud. Strong problem solving ability. Strong win/win focus on coordinating member service and external pressures to create positive outcomes for all interested parties. Ability to prioritize/manage files and allocate resources Organized, detail oriented, flexible and able to multi- task in an ever-changing environment Display positive, professional demeanor and work independently with little supervision Self-motivated Initiative to meet and/or exceed job standards and willingness to take on other tasks that support the goals of the Credit Union Effective verbal and written communication skills Strong mathematical skills. Proficient with the Microsoft Office Suite of tools (Word/Excel/Powerpoint/Outlook). Certifications Required: None Additional Information The pay range for this position is: $22.62 to $25.75 per Hour (S12) plus incentives. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: Generous 401(k) match 401k Discretionary Profit Sharing Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term and Long Term Disability Health Savings Account with company contribution Employee Assistance Program Paid Vacation, Sick, Floating Holidays and Volunteer Time Off Paid Holidays Tuition Reimbursement Paid Parental Leave We anticipate this position to close on 04/03/2026. Please submit your application at your earliest convenience to be considered. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Compensation: USD 22.62 - USD 25.75 - hourly

Responsibilities

Mortgage Loan Processors analyze mortgage applications, determine documentation requirements based on property, borrower profile, and loan type, and organize communication between borrowers and vendors for file submission to underwriting. They ensure timely and accurate processing of assigned loans while maintaining quality standards and achieving industry-leading NPS scores and turn times.