Mortgage Loan Processor Supervisor at Sun Community Federal Credit U

El Centro, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

97994.21

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Processing, Team Leadership, Bilingual Spanish/English, Loan Origination Software, Underwriting Knowledge, Financial Data Verification, Workflow Management, Compliance, Member Service, Attention To Detail, Multitasking, Communication Skills, Database Management, MS Office, Closing Coordination, Performance Monitoring

Industry

Banking

Description

Mortgage Loan Processor Supervisor Department: Real Estate FLSA: Exempt, Administrative Salary Grade: 10 Salary Range: $70,304.00 - $81,661.84 - $97,994.21 Reporting Structure: V.P. Real Estate People Vision: At Sun, our people shine brightest. We create a culture of empathy, care, and connection that empowers brighter futures and supports well-being for all. Because when we care, lives change. Position Purpose: We are seeking a detail-oriented and bilingual Mortgage Loan Processor Supervisot to support our Mortgage Loan Operation managing the mortgage application process from initial contact through closing. The ideal candidate is fluent in both Spanish and English, highly organized, member-focused and experienced in handling confidential financial information. This role plays a critical part in ensuring a smooth and positive experience for our members. ESSENTIAL FUNCTIONS AND BASIC DUTIES * Supervise and lead a team of mortgage processors, assigning tasks, monitoring performance, and providing guidance to new and existing staff * Timely Processing: Ensure all mortgage applications are processed in a timely manner, meeting deadlines for underwriting, closing, and other milestones * Coordination with Stakeholders: Work closely with loan officers, underwriters, and other departments to resolve issues, clarify requirements, and ensure smooth loan progression * Train staff on mortgage processing procedures, systems, and documentation requirements to improve efficiency and service quality * Maintaining up-to-date knowledge of loan product guidelines and underwriting procedures * Providing regular reports to management on the status of loan applications and team performance * Workflow Management: Monitor team workflow, identify bottlenecks, and implement strategies to improve productivity and accuracy * Assisting with the pre-approval process by determining the borrower’s ability to repay the loan * Gather and verify financial data, credit reports, income statements, tax returns, bank records, and other required documents to ensure completeness and accuracy * Reviewing rejected loan applications and suggesting alternatives if possible * Order services, credit report, appraisal, title/escrow, flood, etc. * Prepare and submit loan files to underwriting, ensuring completeness and accuracy * Maintain consistent follow up with members, real estate agents, builders, etc. * Monitor loan status and ensure deadlines are met throughout the loan process * Organize closing documents, coordinate loan closings, and perform post-closing duties such as recording collateral documents and tracking loan funding * Input and update borrower information in loan origination software * Maintain accurate loan files, update databases, respond to inquiries, and provide support to mortgage loan officers * Ensure compliance with all federal, state and Company Lending Regulations * Provide exceptional member service and respond promptly to inquires * Check loan applications for missing or inconsistent information, and verify financial data such as tax returns, bank statements, and credit reports Position Requirements * Bilingual fluency in Spanish and English, is preferred * 5+ years previous experience in mortgage, banking or financial services * Familiarity with loan origination software * Strong organization skills and attention to detail * Excellent verbal and written communication skills * Ability to multitask and manage deadlines in a fast-paced environment * High level of integrity and ability to handle confidential information * Supervisory experience 3+ years Education and Experience: * Minimum 5+ years experience * High School Diploma * Bachelor’s degree in finance, business or related field preferred Technical Skills: * Proficiency in mortgage software, MS Office, and database management Working Conditions * Occasional evening or weekend work to meet project deadlines. * Sitting for extended periods; dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. * Physically able to participate in meetings, presentations, and training sessions. * Some travel may be required between branches and business partners. Intent and Function of Job Descriptions Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Sun Community Federal Credit Union is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. We encourage applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or veteran status.

Responsibilities

Supervise a team of mortgage processors to ensure loan applications are processed accurately and timely from initial contact through closing. Coordinate with stakeholders and manage workflows to maintain compliance with federal and state lending regulations.