Mortgage Loan Servicer at Marshall Community Credit Union
Marshall, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

22.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mortgage Loan Servicing, Lending Operations, Payment Processing, Escrow Administration, Secondary Market Remittances, Data Entry, Recordkeeping, Written Communication, Verbal Communication, Financial Reporting

Industry

Banking

Description
Description Marshall Community Credit Union is hiring a Mortgage Loan Servicer to join our Lending Operations team. This is a detail-oriented, process-driven role that keeps our mortgage portfolio running accurately and on time, covering everything from loan setup through year-end reporting. The Mortgage Loan Servicer is responsible for posting closed loans to our servicing platform, processing daily payments, managing secondary market remittances, and maintaining escrow records for property taxes, homeowner's insurance, and related accounts. Month-end and year-end processing are a regular part of the work, including generating and distributing 1098s to mortgagees and balancing FNMA PFP loans to the servicing platform. Beyond the numbers, this role has a member-facing component. You'll handle payoff statements, land contract payment inquiries, and balloon loan correspondence, so clear communication matters as much as accuracy. This is a full-time, non-exempt, on-site position. Requirements High school diploma or equivalent required One to three years of experience in mortgage loan servicing, lending operations, or a related financial services role preferred Familiarity with Encompass, FICS, or comparable mortgage servicing platforms preferred Knowledge of escrow administration and secondary market processes preferred Strong attention to detail and accuracy in data entry, payment processing, and recordkeeping Ability to manage multiple tasks and meet deadlines in a fast-paced environment Effective written and verbal communication skills EEO Statement Marshall Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected class.
Responsibilities
The role involves managing the mortgage portfolio by posting closed loans, processing payments, and maintaining escrow records. It also includes handling month-end and year-end reporting and communicating with members regarding payoffs and loan inquiries.
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