Mortgage Loan Servicing Associate at Freedom Credit Union

Springfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

32.16

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Loan Servicing, Loan File Verification, Property Tax Payment, Escrow Monitoring, Flood Insurance Monitoring, Collateral Release, PMI Claims Monitoring, Document Imaging, Data Verification, Regulatory Compliance, Interpersonal Skills, Diplomacy, Advising

Industry

Financial Services

Description

Description Primary Summary: Performs complex mortgage loan servicing function. Assist in the loan process by verifying all information in all loan files, ordering documents needed to complete the files. Updating the information on the computer system and paying property taxes on escrows in accordance with the company’s policy and procedures and compliance with pertinent regulatory requirements. Essential Functions/Position Responsibilities: Responsible for mortgage loan servicing. Responsible for FHLB Sold Loans, flood insurance monitoring, property/collateral insurance monitory and escrow delinquency monitoring. Monitor daily loan reports and monthly summary reports and process collateral releases for paid off loans. Monitor PMI claims, reports and request for removals. Assist in the implementation of loan document imaging. Pays property taxes on all escrow accounts. Reviews incoming documents to assure complete, accurate information and update information on computer system. Request and verifies accuracy f incoming data and coordinates any problems, discrepancies with borrowers and loan originators. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements Experience Five years financial operations and mortgage loan servicing or similar. Computer experience necessary with knowledge of credit union systems. Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

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Responsibilities

This role involves performing complex mortgage loan servicing functions, including verifying loan file information, updating computer systems, and managing property tax payments for escrows according to policy and regulations. Key duties include monitoring FHLB Sold Loans, various insurance types, escrow delinquency, and processing collateral releases for paid-off loans.