POSITION REQUIREMENTS:

High School diploma, or its equivalent, plus specialized course work and training. Two plus years banking or related lending experience, bilingual preferred. Experience with Encompass a plus. Must be detail oriented and demonstrate strong customer service, communications, and good analytical skills. Working knowledge of accounting principles a plus. Must have general understanding of a paperless workflow and highly efficient in loan processing software navigation as well as general navigation/operation of a Windows device.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

1. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.
2. Receives loan applications from Mortgage Consultants and reviews for quality and data accuracy.
3. Coordinates with internal staff, customers and third parties to obtain needed data and documentation for electronic files and stage construction inspections.
4. Prepares electronic disclosure packages for borrowers while adhering to regulatory requirements (Regulation Z, TRID, HMDA, etc.).
5. Uses loan portal to order appraisal reports and title orders from the title agents.
6. Submits loan files to automated underwriting systems (Desktop Originator/Loan Product Advisor) and reviews investor specific requirements.
7. Gathers and manages electronic documents in the eFolder based on automated underwriting and secondary market requirements
8. Orders external verifications, certifications, and other miscellaneous documentation (Flood Certifications, Verification of Assets, Verification of Deposits, Verification of Employment, Subordination Agreements, Tax Transcripts, and Social Security Validations)
9. Collaborates with underwriter to submit loan files for underwriting and review.
10. Coordinates through multiple communication channels between borrowers, sales staff, and external parties to satisfy conditions as presented by the loan underwriter.
11. Under the discretion of the underwriter, clears loans to close with external parties and internal staff.
12. Maintains an acceptable registration with the National Mortgage Licensing System (NMLS), as well as, the unique identifier assigned by the NMLS.

OTHER ACCOUNTABILITIES / RESPONSIBILITIES:

1. Perform related and unrelated duties as may be required and/or assigned.