MORTGAGE SALES MANAGER

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

EDUCATION AND EXPERIENCE:

• High School diploma or GED required; Bachelor’s degree in business, finance or a related field preferred
• Minimum 5 years of mortgage lending experience with experience in secondary market placement
• Minimum 3 years working in a supervisory or management capacity

Knowledge, Skills, and Abilities:

• Proven success managing a team of Mortgage Loan Officers and executing sales goals
• Passion for creating and maintaining solid working relationships
• Excellent organizational skills and attention to detail with a high level of multi-tasking
• Advanced problem-solving skills and the ability to think strategically
• Excellent and effective communication skills with a high degree of professionalism
• Highly proficient in Microsoft Office Suite or similar software
• Ability to maintain confidential or sensitive information
• Comprehensive knowledge and understanding of mortgage loan processes, regulations and products

• Build and maintain strong relationships with relators, builders, developers, and other partners to generate new business opportunities
• Ensure all mortgage loan origination activities adhere to regulatory guidelines and GECU policies and procedures
• Monitor trends and developments within the market to identify opportunities and adjust strategic plans accordingly
• Drive performance management by setting individual and team goals, tracking progress, providing feedback, and coaching team members to ensure continued development
• Foster collaboration, trust, and accountability among department team members
• Stay up to date on all mortgage products, programs, and underwriting guidelines, as well as GECU’s loan products, to effectively advise members
• Work to enhance and sustain an effective organizational culture by building positive, collaborative, and functional relationships amongst peers and leaders to drive Credit Union initiatives and programs