Mortgage Servicing (Max $29/hr W2) at Lenmar Consulting Inc.

Coppell, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

29.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Servicing, Client Services, Loan Onboarding, Loan Administration, Default Management, Escrow Tracking, Insurance Tracking, Tax Tracking, Payment Processing, Regulatory Compliance, Microsoft Office, MSP, Director, Organization Skills, Communication Skills, Multitasking

Industry

Information Technology & Services

Description

Company Description Finance Job Description Hybrid Role 3-4x a week on-site Primary Responsibilities: - Provide timely support for inquiries and escalations, ensuring resolution within defined SLAs. - Collaborate with internal teams and senior management to coordinate responses and follow-ups. - Monitor internal reporting tools to identify and manage new inquiries and escalations. - Conduct detailed reviews of mortgage loans, particularly those in early to late-stage delinquency. - Partner with external vendor to track and respond to escalations efficiently. - Develop and maintain reporting dashboards to monitor inquiry volumes, response times, aging, and trends. - Assess reported issues for potential client impact and facilitate appropriate internal and external communications. - Offer backup support to other members of the Servicing Oversight team as needed. - Contribute to ad hoc projects and assist management with servicing oversight initiatives. - Perform additional duties as assigned by management. Preferred Experience: - Mortgage servicing exp is MUST. - 3 to 5 years of experience within client services and mortgage servicing, including loan onboarding, loan administration, and default management - Preferred 1+ years of management/supervisory experience - Mortgage servicing experience, including working knowledge of escrow, insurance and tax tracking, payment processing, etc. - Working knowledge of applicable regulatory guidelines related to mortgage servicing - Adhere to turn time commitments while working in a high-volume environment - College degree preferred Skills Required: - Excellent organization skills - Strong verbal and written communication skills - Strong Computer skills- must be familiar with how to navigate a Microsoft Windows environment and have a working knowledge of Microsoft Office software - Preferred knowledge of mortgage servicing tools, including MSP / Director - High level of Accuracy and Detail Oriented/multitasking - Must have excellent teamwork orientation and the ability to work independently in a fast-moving environment Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

Provide support for mortgage inquiries and escalations while monitoring reporting tools to manage delinquency reviews. Develop reporting dashboards and collaborate with internal teams and external vendors to ensure SLA compliance.