Mortgage Servicing Operations Analyst I at Gateway First Bank

Jenks, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Power BI, JavaScript, SQL, TSQL, Automation Scripts, Data Analysis, Reporting, Root-Cause Analysis, Forecasting, BSA/AML Compliance, OFAC, GLBA/Privacy Rules, MS Office, DAX, SSRS

Industry

Description

Jenks, OK – The Servicing Operations Analyst will be writing automation scripts that build efficiency for our mortgage servicing group and accuracy for compliance. This is a great opportunity for a recent Comp Sci or MIS college grad that has some programming exp and desires to gain more – no mortgage industry exp required! Position will use Power BI, JavaScript and SQL and candidates must be self-starters, take the requirements and run with it. Gateway First Bank is a growing organization rendering career growth for our team members – do not miss out on this fantastic opportunity! Mortgage Servicing Operations Analyst I JOB SUMMARY: The Servicing Operations Analyst I is responsible for creating metrics and reports for management. Executes initiatives from department head to drive positive results. With lines of business, assesses business functions to identify areas of improvement. Mortgage Servicing Operations Analyst I ESSENTIAL FUNCTIONS (RESPONSIBILITIES): * Works with line of business to develop new letters and maintain a letter library of existing letters. * Utilizes SQL to perform continuous analysis of the state of servicing to identify potential risks. * Creates and runs standard and ad hoc reports. * Runs, and maintains business automation scripts in Mortgage Servicing Service Bureau. * Tracks data as needed to generate and automate specialized reports. * Reports metrics for reporting purposes of tracking performance and recommends improvement for areas where the line of business is not in line with industry averages/standards. * Manipulates data using spreadsheet, Power Bi, or database applications considering technical knowledge of operations, reporting formats, and objectives of data analysis. * Maintains dashboards in Power Bi including daily, weekly and monthly metrics reviews. * Investigates, analyzes and corrects discrepancies as well as provides feedback on data analysis and provides recommendations for review by management. * Analyzes datasets from multiple sources to conduct root-cause analysis and recommends potential solutions to management. * Analyzes performance volumes and patterns, reports forecast and actual performance for lines of business. * Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules. * Performs related responsibilities as required or assigned. Qualifications Mortgage Servicing Operations Analyst I REQUIRED QUALIFICATIONS: Knowledge/Skills/Abilities * Knowledge of TSQL * Analytical thinker * Detail Oriented * Technical aptitude * Problem Analysis * Organization skills * Ability to work independently and as part of a team. * Excellent communication skills * Proficient in MS Office applications * Exemplifies the Gateway Values: Stay Growth Oriented, Make a Difference, "Get it Done" Attitude, Be a Team Player, Do the Right Thing. Equivalent Education/Experience Associate's in business, Accounting, or IT or equivalent years of work experience. Experience with Microsoft Power BI and DAX a plus. Finance, Banking, Mortgage experience a plus. 2 years of financial reporting experience or equivalent a plus.. 1-2 years experience using SQL SSRS or equivalent. Experience with Sagent's LoanServ a plus Experience in Snowflake a plus Experience with Javascript or other programing language a plus. Mortgage Servicing Operations Analyst I SPECIAL JOB DIMENSIONS: NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.

Responsibilities

The Analyst is responsible for creating metrics and reports for management, executing initiatives from the department head to drive positive results, and assessing business functions to identify areas for improvement. Key tasks include developing and maintaining correspondence, utilizing SQL for risk analysis, and running/maintaining business automation scripts.