About the role:

• Main Responsibilities. Take calls from drivers after an accident and log all details accurately.  Open new claims on the system and complete basic forms / paperwork.  Liaise with insurers and accident management / solicitors to progress claims.  Help arrange repair, recovery, storage and replacement vehicles (credit hire).  Chase insurers regularly for updates, liability decisions and payments.  Keep driver and internal team updated on claim progress.  File all documents properly and keep notes clear and up to date.