Key Responsibilities:

• Take full responsibility and accountability for your own caseload of claims, with a particular focus on Property claims
• Handle claims from first notification through to final settlement
• Review and apply policy wordings to determine coverage and achieve appropriate claim outcomes
• Manage claims proactively, ensuring workloads are prioritised effectively and service standards are met
• Build and maintain strong relationships with key brokers and stakeholders
• Contribute to team projects and wider departmental initiatives where required
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